Volotea MCC Supervisor/Technical Service Engineer - Barcelona in Barcelona, United States
Volotea is the newest and fastest-growing low-cost airline in Europe, focused on connecting medium and small-sized European cities. We launched in April 2012 and currently we have 1500 employees in High season.
Our headquarters are located in Barcelona, Spain. Our principal markets are France, Italy, Greece, Germany and Spain. We have 16 operational bases; Nantes, Bordeaux, Toulouse, Marseille, Strasbourg and Lyon in France; Venice, Verona, Palermo, Genoa, Cagliari and Naples in Italy; Athens in Greece; Hamburg in Germany and Asturias and Bilbao in Spain. We have transported more than 25 million passengers in over eight years of operation, with a modern fleet, which is currently made of Airbus A32X series.
We are looking for a MCC Supervisor who is used to interact in different cultural environments, and who wants to work in a challenging high-growth environment.
The workplace is Barcelona Headquarters, but requires occasional travel to support Line Stations and AOG recovery.
The position will report directly to the Maintenance Manager and ultimately to the Technical Director.
Purpose of the Position
As a Maintenance Control Center (MCC) Supervisor you will be responsible for maintaining oversight of all the Maintenance Operations to ensure the Airworthiness of Volotea?s fleet, composed of Airbus A32X series, by proactive control of both scheduled and unscheduled maintenance and defect rectification. This would be in accordance with Company, Manufacturer and Civil Aviation Authorities procedures and legislation.
Roles and Responsibilities
Day to day Maintenance Operations Control:
Support MCC controllers in their daily duties:
24/7 monitoring of Aircraft Technical Status
Providing Technical support to Crews (guidance on interpretation of the MEL dispatch and Technical Troubleshooting).
Management of maintenance assistance in remote stations.
AOG monitoring and recovery, Fault Isolation and Parts Request.
Control and rectification of Deferred Defects in due time, having direct impact on the operational performance of our fleet.
Fleet Technical Status update and communication of the Operational Limitations.
Technical delay follow-up and reporting during daily operation.
Primary interface between the Maintenance department, OCC and Flight Crews on a daily basis. Support to Operations control to minimise the schedule disruption.
Scheduled maintenance supervision to ensure performance of the Line Maintenance contractors follow Volotea standards.
Attend daily Production meetings with MCC, Short Term Planning and Logistics. Based on expertise provide guidance on the requirements and ensure the context is favourable for task accomplishment, especially those tasks requiring especial material and equipment or a specific skill.
Attend Company Tactical meetings with OCC, Ground Operations and Crew Control to provide updates on the Technical Status of the fleet, including estimated rectification of AOG, Operational Limitations and Restrictions affecting the daily operation
Liaise with Technical Service Engineers and Line Station Engineers to ensure that suggested Troubleshooting steps for defect rectification are understood and are strictly followed. Supervise all tasks performed until the defects are finally rectified.
Real time Aircraft Health Monitoring through Skywise Health Monitoring (SHM), promoting a proactive/preventive approach to ensure an early defect detection, double check part and tooling requests when applicable and plan its rectification.
Traceability, Analysis and Troubleshooting of Intermittent Faults across the fleet.
Occasional Line Stations onsite support.
Occasional Support on non-routine maintenance tasks (e.g. Engine changes).
EASA Part 66 Licensed Aircraft Engineer certified on Airbus A32X series (CFM56 engine type)
Five Years relevant work experience and troubleshooting experience.
Previous experience in Maintenance Control, Technical representative, Airline Engineering or Line Maintenance.
Strong technical knowledge of aircraft systems.
Good communication skills, able to communicate effectively to all related parties both verbally and written.
Fluent English and Spanish compulsory, Italian and French will be considered a plus.
Self-disciplined, highly-organized individual able to work effectively independently and as part of a team.
Proactive and cooperative attitude.
Working knowledge of computer systems and programs (especially MS Office package).
Willing to work on 24/7 rotating shifts, including nights and weekends.
Experience in AMOS and AIMS will be considered a plus.
EASA Regulation (Part M, Part 145), EWIS and Fuel Tank Safety certificates in force will be considered a plus.