Job Information
Dow Jones Product Implementation & Integration Specialist in BARCELONA, Spain
Position Statement:
We are looking for a Product Implementation & Integration Analyst to work within the Risk & Compliance Implementation and Integration team. The Dow Jones Risk & Compliance Integration and Implementation team is responsible for working directly with customers as well as partners leveraging the Risk & Compliance product suite to ensure a seamless adoption of the Dow Jones products. This includes providing support to technical and business users who have integrated the Dow Jones Risk and Compliance product(s) into their workflow.
The Product Implementation & Integration Analyst will also be responsible for the implementation of the RiskCenter Third Party Product, from pre-sales support through to handover to live. A key element of the role is the development of tailored compliance processes based on client’s policies and procedures and delivering client implementations on time and within budget. You will be required to lead all activities across the full client delivery lifecycle, including the development of Functional Specifications, project management activities and ongoing client change management post implementation.
Key Responsibilities/Accountabilities
Act as the implementation lead for RCTP customers and responsible for oversight of day-to-day management of RiskCenter Third-Party implementations in assigned clients.
Drive implementation of RiskCenter Third-Party by tracking activity in Project Management systems, resolving any problems that might arise. With responsibility for key project deliverables (FS, UAT, user training, project management activities, and ongoing client change management post implementation) and project planning/budget tracking.
Understand customer and industry demand and provide feedback to inform functional development of the RiskCenter Third Party Platform.
Work closely with Sales to ensure Dow Jones is delivering the best solutions for Risk and Compliance.
Support pre-sale, post-sale, implementation and integration for Risk & Compliance products (RCTP, Feeds and API)
Support the successful integration of our content into partners and customers platforms
Communicate globally for local partner and customer needs
Develop tailored third-party risk management processes based on client’s policies and procedures and deliver client implementations on time and within budget
Knowledge, Skills and Experience Required:
Three years experience in a project management or similar role.
Knowledge of data feeds and APIs is strongly preferred
Experience implementing Third Party Risk Management software is strongly preferred
German or French language skills are strongly desired
High level of initiative and self-motivation, ability to work in a global team environment.
Problem-solving skills for customers' and partners’ issues while consistently providing high levels of customer service
Extensive interpersonal & planning skills and cross-group coordination at all levels
Interest and aptitude to learn new technical systems and applications
Attention to detail and the ability to prioritize and meet deadlines
Keen to follow a large set of procedural guidelines to a very high accuracy level and adjust to changes when required
Ability to work on several diverse projects at the same time
Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/AA/M/F/Disabled/Vets. We strongly encourage applications from all qualified individuals, including women, people with disabilities, and those from underrepresented groups. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
Business Area: Dow Jones - Risk & Research
Job Category: Sales
Union Status:
Non-Union / A clear and likely internal candidate
Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.
This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.
Req ID: 44755