Job Information
ConvaTec CRM Software Engineer (Dynamics365) in Bangalore, Karnataka, India, India
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care.
With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC).
To learn more about Convatec, please visit http://www.convatecgroup.com
Working within the strategic framework set-out by the Director of Digital Development and Operations the CRM Software Engineer will play a leading role in Convatec drive to provide a World-Class Customer Experience through Digital Channels.
Responsibilities
Identify and analyze business needs, conducting requirements gathering, and defining scope and objectives for the IT System
Research, design, implement, document and manage software tools and programs. This may include testing and evaluating new solutions and technologies
Identify areas for modification on existing programs and subsequently develop these modifications to suit business requirements
Collaborate closely with members from Cross-Functional teams situated in Europe
Determining operational efficiency, you may also be tasked to focus on developing QA procedures
Deploy software tools, processes, and metrics
Maintain and upgrade existing systems
Attend Agile Ceremonies, bridging teams from different disciplines (Client, IT, Business)
Train users on new software applications and provide ongoing support as needed
To be successful you will have:
Degree in Computer Science, Information Technology, or a related field
Experienced in a development and/or administrator role (Microsoft Dynamics365)
Proficiency in programming languages such as .Net, JS Coding and SQL
Knowledge with Data Extraction tools i.e. KingswaySoft, PowerAutomate or similar tools
Exposure on Marketing Automation and Telephony tools i.e. Click Dimensions, Genesys or similar tools
Strong analytical and problem-solving skills
Excellent communication and collaboration abilities
Creative, analytical thinker with outcome-focused personality
Our ambitions will bring the very best out in you. You’ll be pushed to aim higher and really own your work. You’ll be encouraged and supported to make things happen, too. It can be challenging. But, as the progress you make will help improve the lives of millions, it’ll be worth it.
This is stepping up to a challenge.
This is work that’ll move you
#LI-SA1
#LI-Hybrid
Beware of scams online or from individuals claiming to represent Convatec
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com .
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Already a Convatec employee?
If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!