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Introduction

A career in IBM Software means you'll be part of a team that transforms our customers challenges into solutions.

Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.

IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Your Role and Responsibilities

As a DevOps + Site Reliability Engineer you will work in an agile, collaborative environment to build, deploy, configure, and support services in the IBM Cloud. Your responsibilities will encompass the design and implementation of innovative features/automation, fine-tuning and sustaining existing code for optimal performance, uncovering efficiencies, supporting adopters globally, and driving to deliver a highly available cloud offering within IBM Cloud Security Services.

In this role, you will be implementing and consuming APIs in the IBM cloud infrastructure environment while configuring integrating services. You will be a motivated self-starter who loves to solve challenging problems and feels comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment.

Your primary responsibilities include:

• Contributing to new features and improving existing capabilities or processes while relentlessly troubleshooting problems to deliver.

• Practice secure development principles supporting continuous integration and delivery leveraging tools such as Tekton, Ansible, and Terraform

• Collaborate across teams in activities including code reviews, testing, audit support, and mitigating issues.

• Continuously improve code, automation, testing, monitoring and alerting processes to ensure proactive identification and resolution of potential issues.

• Lead or contribute to the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes

• Participate in on-call rotation and lead or contribute to the problem resolution process for our clients, from analysis and troubleshooting, to deploying workarounds or fixes

Required Technical and Professional Expertise

• 3+ years of proven development and/or DevOps experience deploying and maintaining in a multi-tiered infrastructure with dependencies and governance

• 3+ years of experience in large-scale infrastructure design, engineering, and support

• 3+ years of infrastructure engineering with proven record for delivering high-quality, large-scale solutions. Experience designing architectures for scale and performance

• Must be extremely comfortable using and navigating within a Linux environment

• Ability to do low level debugging and problem analysis by examining logs and running Unix commands

• Lead initiatives to implement and manage advanced configuration management solutions

• Must be proficient in writing, debugging, and maintaining automation, scripts and code (ie, Bash, Ansible, and Python, Java or Golang)

• Hands-on experience with Container technologies: Kubernetes (IKS), RedHat OpenShift, Docker, Rancher, Podman

• Working knowledge with Network and Storage technologies

• Working knowledge with ServiceNow, JIRA, Confluence and GitHub

• Proficient with automation tools and CI/CDs

• A strong preference for collaborative teamwork

• A rigorous approach to problem-solving

• The ability to pick up new technologies quickly and rapidly deep dive

• Strong enterprise class software development experience

• Demonstrated experience in handling day-to-day operations, alert management, incident support, migration tasks, and break-fix support.

Preferred Technical and Professional Expertise

• 3+ years of experience in working with production Kubernetes/OpenShift environments.

• 3+ years of experience with configuration management systems (SaltStack/Ansible/Chef/Terraform)

• Excellent Git skills (merges, rebase, branching, forking, submodules)

• Experience with Rust, C/C++, GoLang or Java

• Experience using, configuring and troubleshooting CI/CDs

• Excellent record of improving solutions through automation

• Experience with monitoring and alerting tools (e.g., Prometheus, Grafana, Kibana, Sysdig, LogDNA).

• SQL or Postgresql experience

About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

This job requires you to be fully COVID-19 vaccinated prior to your start date and proof of vaccination status will be required before your start date. During the Onboarding process you will be asked to confirm your vaccination status, in case you are unable to get vaccinated for any reason, you can let us know at that stage. Please let us know if you are unable to be vaccinated due to medical or religious reasons. IBM will consider such requests on a case by case basis subject to submission of required proof by the candidate before a stipulated date.

Your Life @ IBMIn a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBMIBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementWhen applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.