Job Information
Concentrix Sales Operations Consultant in Bangalore, India
Job Title:
Sales Operations Consultant
Job Description
We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
Challenge Conventions
Deliver outcomes unimagined
Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
Primary Responsibilities:
Lead and manage a team of data analysts to ensure strategic alignment with global business objectives.
Oversee the development of analytic frameworks and methodologies that drive insightful data interpretation.
Collaborate with various departments to incorporate analytic insights into company-wide strategic planning and decision-making.
Ensure timely and accurate delivery of analytic reports and presentations to executive leadership.
Monitor industry trends and advancements in analytics to keep the team ahead of the curve.
Key Qualifications:
Bachelor’s degree in Analytics, Business, Statistics, or a related field; Master’s or MBA preferred.
Minimum of 7 years of experience in analytics with at least 3 years in a managerial or leadership role.
Proficiency in data analysis tools and platforms, including advanced Excel, SQL, and visualization tools like Tableau.
Proven skills in leading a high-performing team and managing cross-functional projects.
Strong communication skills, with the ability to present complex analytics to non-technical audiences.
Preferred Skills:
Experience in managing global analytic projects or teams.
Certification in data science or analytics (such as Certified Analytics Professional).
Strong problem-solving and critical-thinking skills.
Location:
IND Bangalore - Manya Embassy Business Park
Language Requirements:
Time Type:
Full time
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