Job Information
HP Inc. Technical Program Manager in Bangalore, India
JD : Technical Project Manager
Experience: 10+ years of work experience, with at least 2 years of hands-on experience in defining & setting up large scale global programs, driving product roadmaps, generating customer insights, translating these insights into implementable requirements, drive operational excellence and setup execution rigor to deliver to business outcomes. Has strong technology experience, can provide inputs to and influence architecture & technology decision-making. Experience in end-to-end ecosystem engineering and/or cyber-physical systems a significant plus, but not mandatory. Possesses superior communication and influencing skills, can engage senior stakeholders
Roles and responsibilities
Work with customers & marketing teams to develop a deep understanding of customer needs
Work with platform teams to develop a deep understanding of existing / new technology capabilities to address customer needs
Synthesize customer & technology insights into prototypes and product capability roadmaps
Influence stakeholders on product vision, strategic intent & design objectives, business cases
Drive E2E technical system design and architecture across functional teams for their assigned solutions.
Develop detailed product & technical specifications
Enable clarity on customer experience related non-functional requirements (usability, performance, security, etc.)
Work with platform teams to translate specs to features & requirements
Prioritize requirements and refine scope in alignment with schedule, resource and quality
Develop, maintain, and report on program plans, metrics and dashboards
Anticipate program risks, carry out in-depth risk assessment and develop mitigation / tradeoff plans
Lead Agile sprint planning, develop user stories, manage backlog at Scrum of Scrum levels
Assume responsibility and drive ownership of issue resolution and process improvements across lifecycle and ecosystem
Manage releases to launch through product life cycle
Manage partner ecosystem to ensure high quality testing and product integration
Work with customer support teams on beta testing, warranty cost reduction, serviceability and supportability
Define and enable CPE strategy & releases for ongoing product updates, customer enhancements, big deals
Manage supplier ecosystem and contract performance
Measure and manage benefits during and after release to close loop on business case and enable change
Perform retrospective analysis, institutionalize improvements for continuous learning
Equal Opportunity Employer (EEO):
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).