Job Information
ABM Industries Regional Platform Operations Manager - Life Sciences in Baltimore, Maryland
Overview
ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $5.1 billion and over 130,000 employees in 350+ offices throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes — from schools and commercial buildings to hospitals, data centers manufacturing plants and airports. ABM Industries Incorporated, which operates through its subsidiaries, was founded in 1909. For more information, visit www.abm.com .
Job Title
ABM Life Sciences Regional Operations Manager
Pay: $110,000 - $135,000
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.
You may be eligible to participate in a Company incentive or bonus program.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)
Job Description
The Life Sciences Regional Operations Manager will provide oversight of all contracted services across multiple strategic Life Sciences clients within the Eastern half of the United States. The Life Sciences Regional Operations Manager will be responsible to build strong client partnerships, ensure compliance with GMP and GDP requirements, and drive operational excellence to ensure those sites are meeting or exceeding client expectations.
Ideal candidates will possess a positive, can-do attitude and have a passion for helping others be successful. In this role, you will partner and consult with the local operations team, the national team and the client to drive win-win solutions. Successful candidates will bring a customer focused, growth oriented mindset as well as possess strong business and financial acumen skills. You will also provide support, direction and coaching to the project managers at each location.
Essential Functions
Possess deep knowledge of Good Documentation Practices (GDP) and Good Manufacturing Practices (GMP) for controlled environments
Understand and ensure delivery of the operation at each site (contract, scope of work, building type, client nuances, local market conditions)
Identify and implement improvement opportunities to ensure compliance and efficiencies with GDP and GMP
Be responsible for the delivery and execution of all contracted services within the region
Build long-term sustainable partnerships with the client at each location
Consistently travel to and visit each site within the region and participate in frequent, regular onsite meetings with the client
Effectively address all client related communications in real time with a sense of urgency (emails, phone calls, requests)
Properly escalate issues that could impact local or national perceptions of ABM as a preferred facility services provider
Review financial performance regularly to forecast spend and course correct when necessary
Ensure cost control levers and metrics are in place to proactively monitor overall spend to monthly budget
Work closely with project managers to develop their operational knowledge and management capabilities
Develop site specific performance standards and ensure portfolio wide standards are being met
Proactively create consistent and effective operational processes and see them through to implementation
Drive and promote a strong safety culture; reinforce ABM and client safety programs
Ensure each site is conducting formal quality checks and inspections according to plan
Continuously monitor the overall performance of each site and make appropriate changes to improve performance
Up-sell additional services and tag jobs above and beyond contractual agreements
Understand and comply with ABM policies and procedures
Job duties may be modified at any time
Minimum Requirements
Bachelor’s degree preferred or equivalent military experience
Minimum of 5-7 years of management experience in Life Sciences GMP cleaning environments
Minimum of 5-7 years in facility services or building management (multi-site locations preferred)
Experience in life sciences clean room environment
Able to travel by car weekly to sites within region (50%)
Excellent organizational skills and attention to detail
Proficient in Microsoft Office
Must have working knowledge of OSHA safety standards and regulations
Must maintain a valid State issued driver’s license
ALL EMPLOYEES ARE HIRED ON A 90 DAY PROBATION PERIOD. ANY VIOLATION OF ABM POLICIES DURING THIS PROBATION PERIOD WILL RESULT TO IMMEDIATE TERMINATION.
ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY FEMALE/VETERAN/DISABILITY)
REQNUMBER: 96051
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.