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The University of Maryland, Baltimore (UMB), Graduate Schoolhas an opportunity for a full timeRecords & Registration Assistant Director or Associate Director. The selected candidate will fill either position commensurate with their education and experience. The UMB Graduate School offers graduate education and training in biomedical, health, and human service sciences, offering over 60 post-baccalaureate, Master of Science (MS) and Doctor of Philosophy (PhD) degree programs. The selected candidate will accomplish responsibilities by applying specialized and theoretical knowledge, principles, and concepts of a professional discipline normally acquired through advanced education or specialized training. Resolves issues and significant matters on behalf of management by utilizing independent judgment, discretion, creativity, and analytical thinking. Contributes to development and evaluation of goals and objectives. Creates solutions to ensure legal and policy compliance. May train, supervise, mentor, or coordinate work of others (positions that supervise are responsible for service delivery, quality assurance, and employee performance). May independently manage or administer programs, processes, projects, or resources. The selected candidate will apply intermediate level knowledge, concepts, principles, and skills. Decision making occurs within general guidelines and requires significant interpretation. Supervisor defines work guided by goals and objectives. Supervisor assists with unusual situations. Solutions require considerable analysis and evaluation of various alternatives. Independently anticipates needs and requirements to resolve non-routine matters. There are increased responsibilities for those who meet for the Associate level position. _Benefits Information._ UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program that must be selected and is effective on your date of hire. Exempt regular staff receive a generous leave package that includes over 4 weeks of vacation accrued each year, paid holidays, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job). UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland. _Primary Duties_ /(Assistant Director)/ * Assist in developing, enhancing, guiding, and implementing strategic direction of registration and record, including registration process and record retention for the School of Graduate Studies. Manage, train and supervise registration and record staff. * Assist in developing short-term registration system enhancements and record maintenance to ensure the student's experience is seamless and efficient. * Guide current and prospective students through registration process, advisement on plan of study, and advice on record requests and requirements. Manage inquiries and ensure individualized follow up takes place. Assist students in complex scheduling or requests as needed. * Manage the student information system for academic records used in registration and records is secure. Prepare mandated reports ensuring the confidentiality and accuracy for student data and in compliance with all regulations and requirements. Provide and implement recommendations to improve record management. * Ensure compliance with the University’s retention policies to stay current with records management techniques relating to imaging, disaster recovery, retention schedule, and other critical issues. * Provide business process analysis for registration areas to support student and academic services. * Maintain and nurture effective communication and partnerships throughout the campus by conferring with business unit and campus leadership on issues pertaining to the promotion and understanding of the departmental functions. Proactively represent the department through participation in campus meetings and special projects. * Perform administrative duties such as staff supervision, performance evaluation, budgetary tracking, report formulation, and quality assurance functions. * Ensure efficient recruitment/interviewing and training functions to continually review strengths and weaknesses in maintaining a staff of well-trained, highly involved, and motivated employees. * May be involved in additional student records, such scholarship administration. * Manage data accuracy through the use of report writing tools and creating and running exception reports to meet University and government statistical reporting requirements. * Perform other duties as assigned. /(Associate Director)/ * Oversee business process and analysis for student-related registration and records for the University or school including maintenance, development, and enhancement of registration and records systems. Provide oversight and coordination of the department, providing students with direction in their studies, registration guidance and assistance, and proper records management. * Assist in developing short- and long-term registration system enhancements and record maintenance to ensure the student's experience is seamless and efficient. * Guide current and prospective students through registration process, advisement on plan of study, and advice on record requests and requirements. Manage inquiries and ensure individualized follow up takes place. Assist students in complex scheduling or requests as needed. * Administer the student information system for academic records used in registration and records is secure. Prepare mandated reports ensuring the confidentiality and accuracy for student data and in compliance with all regulations and requirements. Assist in development of system upgrades and implement recommendations to improve record management. * Ensure compliance with the University’s retention policies to stay current with records management techniques relating to imaging, disaster recovery, retention schedule, and other critical issues. * Provide business process analysis for other registrar areas to support student and academic services. * Maintain and nurture effective communication and partnerships throughout the campus by conferring with business unit and campus leadership on issues pertaining to the promotion and understanding of the departmental functions. Proactively represent the department through participation in campus meetings and special projects. * Perform administrative duties such as staff supervision, performance evaluation, budgetary tracking, report formulation, and quality assurance functions. * Ensure efficient recruitment/interviewing and training functions to continually review strengths and weaknesses in maintaining a staff of well-trained, highly involved, and motivated employees. * May be involved in additional student records, such scholarship administration. * Manage data accuracy through the use of report writing tools and creating and running exception reports to meet University and government statistical reporting requirements. * Perform other duties as assigned. /(Assistant Director)/ Education:Bachelor's degree. Experience:Five (5) years of experience in academic records and registration. Experience working with complex data systems required. Knowledge of both the technical and operational aspects of systems used by the Office of the Registrar. Experience working in a higher education setting preferred. Prior Banner experience preferred. Supervisory Experience:One (1) year of direct supervision or responsibility for training, work coordination, and monitoring work of others. Other:Related experience may be substituted for education. Clery act designated job as campus security authorities (CSA) member and will comply with Clery Act requirements. KNOWLEDGE, SKILLS, and ABILITIES Knowledge of position requirements. Knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to work cooperatively with others and independently. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery. /(Associate Director)/ Education:Bachelor's degree. Master's degree preferred. Experience:Six (6) years of experience in academic records and registration. Experience working with complex data systems required. Knowledge of both the technical and operational aspects of systems used by the Office of the Registrar. Experience working in a higher education setting preferred. Prior Banner experience preferred. Supervisory Experience:Two (2) years of direct management or leadership. Other:Clery act designated job as campus security authorities (CSA) member and will comply with Clery Act requirements. Knowledge, Skills, and Abilities Thorough knowledge of position requirements. Thorough knowledge of all applicable requirements, regulations, and laws. Skill in effective use of applicable technology/systems. Ability to effectively communicate both verbal and written thoughts, ideas, and facts. Ability to support a mission and strategic vision. Instructional, training, and teambuilding skills to strengthen and cultivate relationships. Skill in consultation and change management. Ability to demonstrate, understand, apply, and adhere to the UMB Core Values of Respect and Integrity, Well-being and Sustainability, Equity and Justice, and Innovation and Discovery. Hiring Range (Assistant Director)- $68,000 - $74,000, commensurate with education and experience. Hiring Range (AssociateDirector) - $79,000 - $90,000, commensurate with education and experience. UMB is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law or policy. For assistance related to employment, please contact the Talent Recruitment department at HRJobs@umaryland.edu. If you anticipate needing a reasonable accommodation for a disability under the Americans with Disabilities Act (ADA), during any part of the employment process, please submit aUMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address. The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read theUMB Notice of Non-Discrimination for more information. *Job: Reg or CII Exempt Staff *Organization: Graduate School *Title: *Records & Registration Assistant Director OR Associate Director Location: null Requisition ID: 240001LY