Job Information
Koniag Government Services Mainframe Master Scheduling Coordinator in Baltimore, Maryland
TGS
Job ID 2465070
Tuknik Government Services, a Koniag Government Services company, is seeking a Mainframe Master Scheduling Coordinator to support TGS and our government customer in Baltimore, MD.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Shift: Thursday to Monday from 4pm to 1230am
Essential Functions, Responsibilities & Duties may include, but are not limited to:
Monitor batch production scheduling environments via multi-distributed platforms.
Process batch production job requests via multi-distributed platforms
Make periodic test runs; implement operational procedures; edit and prepare JCL and process jobs for one or more computer systems.
Establish job streams for special request production jobs based on user requirements.
Review production performance data and monitor job stream performance.
Direct workload assignments to the specified computer system and appropriate staff and assure that workloads are completed.
Monitor and operate computer hardware and peripheral equipment; process and maintain software release system production requests.
Monitor batch backup and disaster recovery processes.
Maintain electronic production requests and forward requests to the appropriate branch staff; maintain a log for requests.
Assist in analyzing trouble situations; provide technical support to user; perform restart and recovery routines, as necessary.
Investigate and take corrective action for operational problems.
Establish, update, and close a problem management record in the trouble ticket reporting system to document problems encountered and communicate via email to the task manager and shift leader when any production issues occur.
Monitor data exchanges via data exchange software application packages (i.e. Control M, TSO/ISPF, Cyberfusion, Managed File Transfer, connect: Direct) for failed or hung files.
Review batch job documentation for outdated information routinely and when notified that the documentation may be out of date; notify the relevant points of contact to update accordingly through the lifecycle.
Prepare a daily status report for the assigned workload, in email form, documenting any significant occurrences on systems or production batch operations. Send the report to the designated point of contact by the end of shift.
Identify recurring problem trends, and when discovered, notify internal teams and external developers as required, by email.
Work Experience, Knowledge, Skills & Abilities:
Respond to and diagnoses problems through interaction with users and determine problem recognition, research, isolation, and resolution steps.
Escalate customer/application problems to functional or programming staff as needed and work directly with the support staff towards problem resolution.
Use problem management database and help desk systems as the primary problem tracking and resolution tool. Understand and apply the fundamentals of customer service, incident response, problem response and change management.
The successful candidate will have experience with PCs running on the most current Windows platform, and computer operations experience in a mainframe operating systems software environment.
Computer operations experience in a mainframe operating systems software environment utilizing IBM Time Sharing Option (TSO) and IBM Interactive System Productivity Suite (ISPF). Experience is needed with some or all the following software packages: z/OS 1.4(or higher), MVS/ESA-OS/390, JES3 V4, ISPF, CICS, OPS/MVS II, JCL, DB2, TCP/IP
Scheduling Software including but not limited to Control-M and Control-M Enterprise Manager; data exchange products including but not limited to Managed File Transfer, Cyber Fusion, and Connect: Direct.
Education/Experience:
High School Diploma and/or related advanced training and certifications such as A+ Certification.
At least 4 years of experience in providing related IT support.
Must be ability to obtain a client sponsored HSPD-12 Suitability
Working Environment & Conditions
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress.
The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352