Job Information
CareFirst Lead Software QA Engineer (Remote) in Baltimore, Maryland
Resp & Qualifications
PURPOSE:
We are looking for Software (Systems) Development Engineer in Test (SDET) to join our team. This role is focused on bridging the product development & test methodologies to maximize testability and automation support for products under development. Responsible for developing, modifying, and executing software test plans, test scenarios, Defines and solves for test data needs, develops automated scripts and programs for testing in order to ensure the outgoing software and technical products meet and exceed quality standards. Develop and execute software tests to identify software problems and their root causes. Test system modifications to prepare for implementation. Document software and application defects using a bug tracking system and report defects to software engineers and product owners. Participates in the review of software design. Understands software architecture and quality risks and leads test strategy development.
ESSENTIAL FUNCTIONS:
Lead team of testers in support of multiple projects/corporate initiatives to provide test planning and test execution activities. Directly responsible for analyzing the complex requirements, operational problems, specifications and change requests. Produce test plans and test cases to determine presence and scope of potential code defects. Monitor accurate and thorough test cases, scripts and data with pre-determined results within specified scheduled dates. Perform test execution of all assigned test cases. Research and provide technical support on operational/test system defects and propose solutions.
Lead and manage project defect management meetings and triage the issues/defects found during the test execution. Acts as a liaison with internal and external customers to research, analyze and propose solutions to the most complex technical, operational and test scenarios. Communicate the project and testing status to management. Provide and document issues and risks associated with the testing effort to the project stakeholders and leadership.
Guide and mentor team of testers in support of the projects and day-to-day to testing effort. This position also includes supporting and working with associates, contractors and other third-party resources.
Champion and assist in the mission and objectives to follow the best practices and processes set forth by leadership.
SUPERVISORY RESPONSIBILITY:
Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff. May lead a team of matrixed resources.
QUALIFICATIONS:
Education Level: Bachelor's Degree in Information Technology or Computer Science OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Experience : 8 years Software design and development, software test and evaluation, software requirements management.
Knowledge, Skills and Abilities (KSAs)
Understanding of Salesforce platform, including Sales Cloud, Service Cloud, and other Salesforce products.
Knowledge of Copado Robotic testing.
Understand complex hardware/software systems to create and execute test efforts to validate and verify that system behaviors align with requirements and customer expectations.
Analyze functional and technical system design for testability; Work closely with software developers to develop test specifications.
Design, develop, implement and maintain automated system tests to ensure efficient and effective project testing strategies are employed to ensure the quality and reliability of software applications and products.
Design and execute manual and automated tests.
Knowledge and understanding of software development life cycle (SDLC).
Knowledge of software test requirements and protocols.
Excellent communication skills both written and verbal.
Ability to recognize, analyze, and solve a variety of problems.
Experience with hardware/software/database technologies and network systems.
Experience with databases and query languages.
Experience with Microsoft Office products or equivalent.
Must be able to meet established deadlines and handle multiple customer service demands within set expectations.
Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging
Attention to detail.
Salary Range: $109,368 - $217,217
Salary Range Disclaimer
The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).
Department
Broker and Employer Facing Dig
Equal Employment Opportunity
CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Where To Apply
Please visit our website to apply: www.carefirst.com/careers
Federal Disc/Physical Demand
Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.
PHYSICAL DEMANDS:
The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.
Sponsorship in US
Must be eligible to work in the U.S. without Sponsorship.
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REQNUMBER: 20552