Job Information
Johns Hopkins University CO Clinical Scheduling Coordinator in Baltimore, Maryland
We are seeking a CO Clinical Scheduling Coordinator who will be responsible for all aspects of surgical and procedural coordinating. This position schedules patients into the most convenient time slots while considering factors such as the actual procedure, need for combined surgeons, OR time, availability of operating room personnel and equipment.
Specific Duties & Responsibilities
Works with the staff to develop, implement and manage systems to ensure all required components are completed for surgical patients, i.e., consents and waivers, history and physical, orders.
Verifies insurance information for each surgery and procedure scheduled.
Creates HAR (Hospital Account Record) for every procedure scheduled in an ASC and hospital setting.
Reviews with patients all surgery instructions and necessary forms for completion. Obtains needed signatures and scans documents into Epic.
Reviews with patients all insurance requirements before surgery and works with the patient and Wilmer billing office to ensure all proper financial arrangements have been made before surgery.
For international patients, works with the International Office to ensure financial clearance and scheduling.
Discusses general and pre-operative information with patients, family members, insurance companies and JHMI staff.
Mails surgical correspondence to patients.
Educates patients on what to expect before, during, and after surgery.
Ensures that all patient questions have been answered by the appropriate staff.
Coordinates details for surgery and procedures, including scheduling COVID tests, pre-ops and immediate post-op appointments and arrival time for surgery and follows up on post-op appointments to ensure continuity of postoperative care.
Schedules surgery and procedures in EPIC.
Confirms and collects appropriate fees for specialty and self-pay services.
Coordinates surgery scheduling with other departments and/or medical office/administrative staff as necessary (i.e. combination cases).
Inputs ICD and CPT coding from surgeons’ posting sheets for surgical and procedural authorization.
Works with financial clearance and production unit staff to assist patients in financial need.
Works with social worker to assist patients with resource challenges.
Checks over schedules two weeks in advance for errors.
Attends Surgical Scheduling meetings.
Identifies open surgery time for providers who need or request additional OR time.
Assists in locating missing paperwork for surgeries.
Assists in creating surgical scheduling protocol.
Minimum Qualifications
- High School Diploma or GED.
Preferred Qualifications
Previous experience with surgical scheduling.
Knowledge of medical terminology.
Experience within the Johns Hopkins patient-oriented community.
Excellent customer service.
Classified Title: Clinical Scheduling Coordinator
Job Posting Title (Working Title): CO Clinical Scheduling Coordinator
Role/Level/Range: ATO 40/E/02/OE
Starting Salary Range: Min $18.00 - Max $33.50 HRLY ($61,620 targeted; Commensurate with experience)
Employee group: Full Time
Schedule: Monday-Friday, 8:30am - 5:00pm
Exempt Status: Non-Exempt
Location: School of Medicine - East Baltimore Campus
Department name: 10002998-SOM Oph Oculoplastics
Personnel area: School of Medicine
Equal Opportunity Employer:
Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.