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Randstad US client service analyst in baltimore, Maryland

client service analyst.

  • baltimore , maryland

  • posted 8 days ago

job details

summary

  • $21.33 - $21.34 per hour

  • temporary

  • bachelor degree

  • category business and financial operations occupations

  • referenceAB_4606920

job details

Are you passionate about delivering client services and looking for a career in financial operations? We are supporting a leading brokerage firm who is seeking to hire for their Client Service Group (CSG). This individual will play a vital role in supporting the full life cycle of trade processes, from post-execution to settlement, all while building client relationships and minimizing risk.

salary: $21.33 - $21.34 per hour

shift: First

work hours: 8 AM - 5 PM

education: Bachelors

Responsibilities

  • Cash Client Service Group (CSG) Reps are primarily responsible for the completion of daily processing tasks, working in a fast-paced, high-risk team environment, investigating and resolving issues to ensure client on boarding, account opening, trade allocation, confirmation processing and settlement occurs in line with client service level agreements while minimizing risk to the Firm and client.

  • Key to the role is building and maintaining excellent client relationships at the operational middle / back office level and as such developing detailed technical and product knowledge together with demonstrating excellent client service, communication, organization and prioritization skills are essential.

  • The successful candidate will be expected to become a subject matter expert, contribute to projects and initiatives, develop and implement process improvements and become a key point of contact for a wide range of internal stakeholders including direct contact with both Sales and Trading and well as other Operations teams including Trade Support and Settlements.

Skills

  • Business Management

  • Business Analysis

  • Business operations

  • Financial Services

  • Operations

Qualifications

  • Years of experience: 2 years

  • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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