Job Information
Johns Hopkins University Academic Program Administrator in Baltimore, Maryland
The Department of Academic Affairs seeks a casual Academic Program Administrator who will oversee all aspects of the day-to-day administration of the School of Nursing (SON) DNP Programs. This role requires strong organizational, analytical, event planning, and management skills, including data analysis, project management, coordination of task forces/other groups, and implementation/evaluation skills. This position is part of the Academic Affairs team and reports directly to the Manager for Operational Excellence in conjunction with the DNP Program Director.
Specific Duties & Responsibilities
Major Responsibilities
Develop and implement processes, procedures, policies, and systems. These may include a course scheduling system, student databases, and student worker tracker mechanisms. Maintain other program and student databases.
Work closely with the Faculty Program Director and Associate Director(s) in establishing program course schedules, brochures, and catalogs. This requires planning, coordination, knowledge, and understanding of the academic program.
Assist faculty and student needs and triage them to the right person if this position is not the person who can address the faculty member or student’s needs.
Work closely with counterparts in SON and University-wide departments.
Follows FERPA regulations in maintaining confidential student information.
Manage program pages on the School of Nursing website.
Administer the graduate program with limited supervision from the Program leadership.
Prepare programmatic handbooks, presentations, letters, and reports.
Manage logistics associated with events, including—but not limited to—venue selection, catering, audiovisual, invitation designs, and budget development. Also, oversee travel arrangements for faculty and guest lecturers.
Coordinate any onsite support with the Academic Affairs Admin team for coverage.
Represent the program in administrative matters, including space, facilities, technology, the student information system, classroom support, etc.
In collaboration with Committee Chairs and Program leadership, create and track meeting agendas and minutes, including follow-up of action items.
Monitor and assist admissions processes, progressions, and graduation committees, including preparing agendas, drafting minutes, and scheduling meetings.
Maintains a current database of all students and graduates of the program, including for graduates, degree earned, job title, name of agency, and job location (city & state).
Responsible for Program Communication and Coordination Committee for DNP Program(s).
Program Administrators are both members and facilitators of these committees.
Develop agendas for meetings in conjunction with the program director.
Recording meeting notes and following up on information that should be shared with members and non-member areas, as well as any action items from the meeting. Minutes should be distributed to members within 48 business hours of the meeting.
Maintain the membership list of committees and working groups to ensure proper information dissemination.
Exercise independent judgment and apply knowledge of administrative and academic operating policies to support student success.
Provide excellent customer service to students by relating program information and resources.
Assist students with administrative tasks and issues, like fulfilling school-wide requirements.
Manage applicable aspects of accreditation for the graduate programs.
Responsible for regulatory compliance with the state board and other related agencies’ requirements.
Understanding and partnering with the University’s commitment to diversity, equity, and inclusion ensures these values are maintained throughout the programs and daily interactions.
Other duties as assigned.
Role Specific Responsibilities
Communicate all necessary information promptly to all key persons, students, faculty, SON, program and university leadership, and other departments using the most effective technological communication tools.
Student tracking mechanisms (i.e., teaching assistant assignments, DNP student funding, graduate assistantships).
Coordinate DNP Calendar of Events; schedule events and communicate essential deadlines.
Collaborate closely with the registrar’s office on course registrations, leave of absence, etc.
Coordinate student yearly awards (i.e., graduation, Fralic, Jonas, etc.)
Collaborate with the leadership at the respective schools (JH Carey Business School and the Bloomberg School of Public Health) to create a seamless student experience and meet both schools' procedural and academic requirements.
Provide cross-coverage for other Academic Program Administrators.
Responsible for coordinating and managing the DNP program's use of audit and other types of software and participating in university-wide software group (SSCI).
Additional Knowledge, Skills & Abilities
Excellent interpersonal, oral, and written communication skills.
Excellent computer skills (internet and software applications; word processing, spreadsheets, presentations, grant preparation).
Experience with database management.
Minimum Qualifications
Bachelor's Degree.
Three years progressively responsible experience in program administration in an academic environment.
Additional education may substitute for required experience and additional experience may substitute for required education to the extent permitted by the JHU equivalency formula.
Classified Title : Academic Program Administrator
Role/Level/Range: ACRP/03/MC
Starting Salary Range : $24.61 - $43.12 HRLY ($36,400 targeted; Commensurate with experience)
Employee group: Casual / On Call
Schedule : Up to 20 hours per week
Exempt Status: Exempt
Location : Remote
Department name: Academic Affairs
Personnel area: School of Nursing
Equal Opportunity Employer:
Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.