Job Information
Penn Medicine Manager Patient Safety - Full time- Penn Medicine at Home in Bala Cynwyd, Pennsylvania
Description
Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Summary:
The Patient Safety Manager is responsible for establishing and implementing patient safety structures and processes that support high quality and patient safety across the Penn Medicine at Home entity and ensures the patient safety program is operationalized.
The patient safety manager: (1) directs a systemic process for timely review and follow up of safety events in collaboration with the patient safety officer, multidisciplinary team members, and leadership; (2) promotes timely reporting of safety events via the event management system; (3) analyzes data to identify safety-related trends and systems defects that create risk for safety events; and (4) in collaboration with quality improvement team and clinical leadership, leads efforts to design and implement solutions that eliminate medical errors and mitigate risk for safety events.
This role communicates effectively toward negotiating multiple perspectives within the organization and driving change; demonstrates judgment and establishes credibility with varied teams; exhibits self-direction in maintaining professional knowledge and competence within patient safety; applies critical thinking and analytic skills to design and implement change initiatives; and partners effectively with colleagues throughout the entity and system to advance Penn Medicine's culture of safety.
Responsibilities:
Implements and sustains a systematic process for review and follow up of safety events.
Ensures timely and comprehensive review and follow up of serious safety events. Makes recommendations for thorough corrective action and conducts safety investigations.
Ensures timely completion of milestones in the root cause analysis (RCA)/apparent cause analysis (ACA) process.
Maintains safety dashboards and analyzes data (i.e. Safety Net reports, patient safety indicators, etc.) to identify and prioritize trends requiring focused improvement efforts
communicates and disseminates.
Collaborates with leadership team to develop, write and approve annual Safety plan.
Facilitates dialogue among stakeholders and subject matter experts to detect patient safety risks, design plans for mitigating risks and preventing harm, and supports implementation and sustainment of patient safety plans.
Serves as a subject matter expert and information for initial systems design or system redesign.
Serves as a change agent engaging with teams to identify and increase awareness of patient safety risks and related process improvements.
Promotes a culture of safety
assists with the Patient Safety Culture Survey and action plan. Helps develop project plans and facilitates improvement in our risk reduction initiatives.
Participates on internal entity committees and health system committees' charges with advancing patient safety.
Continuously evaluates and evolves processes related to safety review and follow up.
Credentials:
- Six Sigma Green Belt - Preferred
Education or Equivalent Experience:
Bachelor of Arts or Science (Required)
RN PA or NJ license (Required)
3+ years Progressive healthcare experience requiring project management, data analysis, communication, and improvement strategies with background in safety, risk management, event review .
Participation in at least one regulatory survey such as Joint Commission, CMS, or Pennsylvania Department of Health is required.
Knowledge and experience in quality improvement modes, such as Lean/Six Sigma, the IHI Model for Improvement, or Human Factors Engineering.
Knowledge of Joint Commission, CMS, and PA DOH standard/regulations. Knowledge of national standards and outcomes for quality, safety and healthcare related to discipline of care (ie.Home/Hospice). Experience with Root Cause Analysis.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
REQNUMBER: 231803