Campus Pride Jobs

Description We are seeking a diligent and detail-oriented professional to join our team in the healthcare industry, located in Bakersfield, California, as a Patient Registration Specialist. This role focuses on processing patient registrations, verifying insurance details, and maintaining effective communication with patients.

Responsibilities:

• Register and pre-register patients in a timely and accurate manner

• Verify insurance eligibility, benefits, and authorizations to ensure seamless processing

• Maintain and update all patient demographics to keep records current

• Explain hospital policies, patient financial responsibilities, and patient rights in a clear and understandable manner

• Collect co-payments, co-insurance, and deductibles from patients as required

• Provide excellent customer service, addressing patient inquiries promptly and professionally

• Collaborate with various healthcare departments to ensure smooth operations

• Utilize office functions and Microsoft Excel to maintain records and schedule appointments

• Adhere to healthcare policies and regulations while performing tasks

• Handle sensitive information with confidentiality and professionalism. Requirements • Demonstrated experience in customer service roles, preferably within a healthcare setting

• Excellent communication skills, both written and verbal

• Familiarity with office functions and administrative tasks

• Proficiency in Microsoft Excel and other office software

• Experience in training others and supervising a team

• Knowledge of healthcare policy and insurance concepts

• Ability to handle inbound calls and schedule appointments effectively

• Experience in billing functions within a healthcare setting

• Capable of delivering presentations and supporting workstations

• Understanding of benefit functions and check processing

• Knowledge of collection processes and correspondence management

• Proficiency in using spreadsheets for data management and analysis

• Ability to maintain high productivity levels and offer administrative assistance when necessary

• Familiarity with HealthCare.gov and its functionalities

• 10-key skills for data entry tasks

• Experience in obtaining authorizations within a healthcare setting

• Ability to work effectively within a business unit

• Understanding of insurance deductibles and related concepts.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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