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Orientation and Onboarding

• • Avon Clinical Operations 163

• Avon, IN, USA

• Full Time

• 5% bi-lingual pay bonus

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Cummins Behavioral Health Systems Inc., is seeking candidates with a background in social work, psychology and/or mental health care for a career as Orientation and Onboarding Team Leader. The Orientation and Onboarding Team Leader leads Cummins' orientation and onboarding program for new hires. Additional responsibilities include being a trainer who teaches foundational clinical competencies, leading the onboarding specialists, evaluating provider competency, and documenting provider competencies in the electronic learning system. Essential Leadership Responsibilities: Essential to being a member of Cummins' Leadership Team, involves incorporating the following essential leadership responsibilities in all actions:

• Mission-driven Decision-making: Uphold and steward Cummins' Mission, Vision, and Values in all actions, decisions, and interactions with others.

• Shared Leadership: Collaborate efforts with other members of Cummins' leadership team and departments to achieve goals as a collective team.

• Organizational Culture: Build and sustain an organizational culture that values lifelong learning, continuous improvement, cultural humility, and inclusion.

• Feedback-Informed: Maintain communication networks with community stakeholder and internal employees; Consider feedback to drive enhanced performance.

Essential Functions: Orientation and Onboarding Program Oversight and Performance: Consistent with organizationally defined leadership and management best practices, ensure delivery of the New Hire Clinical Orientation and Onboarding Program.

• Lead the orientation and onboarding program

• Lead the Onboarding Specialist Team

• Communicate with organizational leaders as related to new hires and the orientation and onboarding program

Professional Development: Demonstrate and train others in teaching, training and professional development best practices.

• Provide training and professional development including teaching orientation sessions

• Providing direct coaching to new hires as needed

Privileging Clinical Providers: Ensure adherence to clinical privileging standards by evaluating and documenting clinical providers' competency. Maintain an ongoing understanding of the organization's service delivery model.

• Validate and record competency

• Update privileging standards as the organization evolves over time- necessary for the orientation and onboarding program to remain up-to-date

• Guide leaders in the accountable usage of electronic privileging and learning documentation systems

Training and Development: Participates in continuing education programs and in-service training consistent with internal standards or as deemed appropriate to increase personal and professional effectiveness and improve the service quality provided to the people we serve. Continuing education to maintain licensure. Education and/or Experience:

• Master's degree in Behavioral Health or related field; Licensed provider preferred;

• Experience as an Onboarding Specialist required.

• Experience and/or demonstrated skills related to clinical care (i.e. writing treatment plans, assessment, session notes, meeting consumer care time, etc.)

Skills, Knowledge & Abilities:

• Clinical Skills: Advanced knowledge of clinical standards, best practices, behavioral health services, and modalities of treatment within the scope of this position and associated with professional licensure; Clinical knowledge related to quality of care for the scope of this position; Knowledge of community mental health services and resources on a local, state and national level; Ability to guide the organization in meeting and exceeding standards; Ability to follow corporate guidelines related to policies and procedures.

• Strategic Thinking and Foresight Skills : Ability to develop strategic, forward-looking plans; Ability to factor in the needs of every part of an organization; Ability to analyze organizational strengths, weaknesses, opportunities, and threats.

• Systems Thinking Skills : Ability to effectively work and build working relationships cross-functionally; Ability to make decisions in the best interest of the organization and the people we serve; Ability to approach work through collaborating with a team; Ability to seek understanding without jumping to judgements or conclusions; Ability to consider all interconnected departments and steps of a workflow; Ability to get a team to work across functions as needed.

• Conflict Resolution Skills : Ability to have crucial conversations that seek resolution to disputes; Ability to proactively work with people from other teams, branches, or departments to ensure workflows and ideas are optimally aligned and goals are shared; Ability to maintain collaborative relationships with organizational leaders.

• Prioritization Skills : Ability to prioritize tasks and efficiently use time.

• Emotional Intelligence Leadership Skills : Ability to effectively communicate in writing and orally; High level of emotional intelligence to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict; Ability to work with diverse teams; Proficiency and commitment to internal and external customer service; Ability to interact with courtesy and respect; Recognized as one who can adapt and positively lead in a changing, sometimes in a disruptive environment; Ability to develop professional relationships involving direct communication; Ability to communicate openly, clearly, and in a spirit of cooperation. Recognized by others as having a positive, engaging leadership attitude.

• Employee Development Skills : Ability to lead through teaching and coaching; Ability to empower employees to grow and professionally develop.

As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being. Benefits:

• Competitive salaries.

• Excellent work life balance (paid time off and holidays).

• Professional training, leadership training, and advancement available.

• Professional and leadership training opportunities

• Comprehensive insurance package.

• Matching employer contributions up to 6% to your 401K program.

Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Cummins Behavioral Health Systems https://cumminsbhs.hirecentric.com