Campus Pride Jobs

Organize and direct subordinate staff. Develop and communicate performance metrics. Attend meetings, internal and external to the university.Plan, coordinate, and evaluate training and be willing to teach a varied groups of employees. Assess training needs, develop, write, review, present and document various training, communications, and staff development programs for staff. Design and implement quality assurance training programs in collaboration with managers. Will occasionally be required to work varying shifts: day, evening, weekends and in excess of eight hours on occasion.Plan, coordinate, and direct quality assurance program designed to ensure cleaning services consistent with established standards. Interpret quality assurance philosophy to key personnel. Develop new approaches to solve problems identified during quality assurance activities. Keep management team abreast of significant issues or developments identified during quality assurance activities and actions being taken to improve the situation.Gather information to evaluate current work processes in order to determine the flow of work, time requirements, costs, and duration. Develop strategies and programs that improve the productivity and efficiency of department work processes. Facilitate employee teams to build cohesiveness and improve the overall results of the respective teams' tasks.Ensure maintenance of training records for the department. Edit and publish information such as (but not limited to) presentations, training schedules, trainer and classroom utilization, newsletters, handouts, reports, and operating procedures as required. Coordinate training with other University of Texas organizations and departments.Train instructors, inspectors, analysts, and supervisory staff in areas such as New Employee Orientation, on-the-job training, cleaning process issues, Custodial Services policies and practices, etc. Coordinate the department's training related travel.Required qualificationsBachelor's Degree. Relevant supervisory experience. Experience training front line employees. Proficient in Microsoft Office skills, including Excel, Word and PowerPoint. Must have a valid driver's license and an acceptable driving record.Equivalent combination of relevant education and experience may be substituted as appropriate.Preferred qualificationsBachelor's Degree in related field. More than five years supervisory experience in a large facilities or production organization. Management of a training organization composed of several trainers. Professional certification in training or training management. Experience in the OS1 Cleaning Program and familiar with work loading and process compliance. Project management proficiency. Quality assurance experience. Demonstrated experience in training a workforce. Proficiency in multiple languages such as English, Spanish, ASL, French, Swahili, Kinyarwanda and Vietnamese. Demonstrated excellent communication and people skills. Work effectively in teams and as an individual contributor. Demonstrated ability to work collaboratively. Professional demeanor.Driving RequiredThis job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).Salary$82,000+ depending on qualifications.Working conditionsEnvironmental DemandsMay work around standard office conditions.Physical TasksRepetitive use of a keyboard at a workstation.Use of manual dexterity.Climbing of stairs.Climbing of ladders.Some lifting/moving and pushing/pulling.Additional Working ConditionsWork in a fast-paced work environment with overlapping deadlines. Dir ct client contact. Work in a team environment. Other related functions as assigned such as acting on behalf of peer managers and the Associate Director, responding to clients, traveling to meetings, managing projects, serving on a variety of committees, etc.Expected Work ShiftMonday Friday, 12:00 pm 9:00 pmOccasional work outside normal shift and/or more than 40 hours per week.Required MaterialsResume/CVThree (3) work references with their contact information; at least one reference should be from a supervisor.Letter of interestImportantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.