Job Information
TEXAS WORKFORCE COMMISSION Technical Writer (Telework) in Austin, Texas
WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based in Austin, we have offices statewide and many of our positions are suitable for teleworking. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. The Position is eligible to telework from any of the TWC UI client service centers (El Paso, Fort Worth, McAllen, San Antonio) or in the Austin Main Building. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.
WHO YOU ARE: An experienced professional content writer who is adept at multiple writing styles and who thrives in a dynamic, team-based environment with latitude for solo work and professional development.
WHAT YOU WILL DO: The Technical Writer performs complex to advanced (senior-level) content writing, including researching, organizing, and editing information. The Technical Writer writes and produces material for internet pages, publications, standard operating procedures, public outreach, training, and policies for the Unemployment Insurance Division. Works under general to limited supervision, with moderate to considerable latitude for the use of initiative and independent judgment. Teleworking after training is possible, but not guaranteed. Note: This is not an entry-level position. See our YOU ARE A GREAT FIT WITH section for details.
YOU WILL BE TRUSTED TO: -Communicate with diverse groups of customers across Texas, including individuals and companies. -Rewrite complex language and jargon and into clear, concise, and easy-to-read plain language. -Work on communication projects with team members and UI Division staff and management. -Possibly train or supervise the work of others. -Perform other duties as assigned.
YOU QUALIFY WITH: -Technical Writer I: Graduation from an accredited four-year college or university withmajor course work in business, English, education, or a related fieldis required. -Technical Writer II: Graduation from an accredited four-year college or university withmajor course work in business, English, education, or a related fieldis required plus one year of full-time experience in technical writing,journalism, or communications work. - For both levels: One year of full-time experience in technical writing, journalism, orcommunications work may be substituted for each year (30semester hours) of education.
YOU ARE A GREAT FIT WITH: -One to three years professional experience as a writer -Experience writing for diverse audiences, both individually and mass communication -Strong research and interview skills -Skilled at proofreading and editing own work as well as others -Strong skills in grammar, spelling and punctuation -Experience with the AP Style Guide and/or the Chicago Manual of Style -Strong attention to detail -Experience in print publishing, publication design and/or web publishing -Motivated self-starter able to conceptualize, propose and initiate new procedures and work quickly while managing multiple priorities and frequent interruptions -Professional experience working with communications software, including Microsoft Office, Adobe Creative Cloud, and web design tools
YOU GAIN: -A Family Friendly Certified Workplace. -Competitive starting salary: $3,770.33 - $4,932.00/ month -Defined Retirement Benefit Plan -Optional 401(k) and 457 accounts -Medical Insurance -Paid time off, including time for vacation, sick and family care leave -Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.
Duty requires up to 10% travel within the state of Texas and the ability to lift 15 pounds. Will work 40 hours a week during hours of operation Monday through Friday, 7:00 AM to 6:00 PM. Occasional overtime (evenings, weekends, and holidays) may b required. Management will set schedule. TWC may use all available information, including past unemployment claims, to evaluate an applicants suitability for the position. Incomplete applications may not be considered. Interview will include writing and editing skills exercise. PLEASE NOTE: All applications should contain complete job history entries, which includes job title, dates ofemployment, name of employer, supervisor's name and phone number and a description of duties performed. Ifthis information is not submitted, your application may be rejected because it is incomplete. Resumes do nottake the place of this required information.
VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationandCommunication.pdf
HOW TO APPLY:
-To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo.
-Applicants must be legally authorized to work for ANY employer in the United States. We will not consider applicants that will need sponsorship now or in the future.
-In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
-A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.