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Leidos Technical Systems Architect, Expert in Austin, Texas


Job Description:

Are you ready to join the mission to innovate and modernize how we support our nation’s Veterans around the globe with world-class technology? The BEST and BRIGHTEST come to #TeamLeidos, where we take pride in making a difference with every key stroke! You will enjoy great benefits, excellent PTO packages, 10 Paid Federal Holidays, Flexible Schedules, Unlimited Education/Certification Opportunities and Training Support, Paid Parental Leave, Paid Disability Leave, Safe Work Environments AND an incredible internal/external referral bonus program that rewards you for knowing and sharing great talent with us!! Interested in obtaining a government Security Clearance and not sure where to get started? We can help!

Transforming IT for Veterans Affairs with Infrastructure Operations Services Support (IOSS):

Leidos is transforming the way IT is consumed and delivered within the Department of Veterans Affairs IOSS program, a leading-edge Infrastructure Modernization Program fully entrenched in DevSecOps. Our mission is to provide world-class services to our Veterans and their families by delivering results-oriented, secure, accessible and cost-effective information technology systems. IOSS provides infrastructure support for Veteran-facing applications that enable efficient delivery of all benefits offered to our United States Veterans. This contract is the VA's next phase in IT transformation, focused on consolidating data centers, updating/migrating cloud services and maintaining secure, efficient delivery systems. If you want the opportunity to work with one of the world’s largest treasure troves of cutting-edge technologies, look no further. Be a part of a specialized team, uniquely positioned to make a difference in how our nation supports our Veterans by modernizing the services they and their families have so rightfully earned.

Leidos is seeking qualified candidates for a Technical Systems Architect to support the Department of Veteran Affairs IOSS contracted based in Austin, Texas. This is an advanced opportunity to use your technical systems architectural knowledge and skills to support the VA Infrastructure Operations (IO) and IOSS initiatives.


Candidate must have expert experience in the creation of strategic design, building and implementation of IT Service Management, monitoring and reporting systems, services using industry best-of-breed products. Qualified candidates must also be familiar with using Splunk (Core/ITSI) as an aggregation and visualization source to support the Veterans Affairs Enterprise Performance Management and Reliability (EPMR) function within OIT. This position will guide the design of monitoring solutions based on needs, cost, and required integration with existing monitoring strategies, applications, systems, or platforms. Through research, the Technical systems Architect will identify, select, and validate monitoring solution strategies and technology products required for monitoring solution delivery in one or more advanced and complex projects or business issues. This position will establish, implement, and document technology integration or migration strategies and is expected to stay on top of industry trends and the latest technologies for systems architecture in the area of ITSM products, techniques, and tactics.

Technical Systems Architect is responsible for ensuring each system and service monitored meets business and service management requirements and architecturally, technically, and strategically aligns with the EHRM monitoring solution. Additional responsibilities:

  • Provide a leadership role for one or more monitoring work groups through knowledge in an area of specialization, such as Splunk ITSI

  • May be called upon to oversee the actions of one or more monitoring solution development teams

  • Respond to queries and provide technical guidance as needed

  • Routinely interact with a number of system, service, and technology stakeholders across the organization

  • May be asked to validate and adjust individual solution designs, oversee implementation, overcome technical and policy challenges and offer alternative analysis

  • Analyze investment, build and sustainment price tag analysis, and lead the efforts to architect, develop, integrate and deploy monitoring solution applications

  • Support the maintenance of IT management systems

  • Assist in defining, planning, and implementing monitoring service and system upgrades

  • Defining, documenting, and enforcing integration standards for monitoring data accumulation, aggregation, curation, and visualization

  • Oversight and guidance of one or more ITSM solution development teams to ensure the fulfillment of business requirements and adherence to defined standards

  • Review and acceptance of proposed ITSM monitoring solutions by reviewing business needs statement, technical requirements, and concept of operation diagrams that include performance review, exception handling, and service support process integration

  • Review and acceptance of proposed ITSM monitoring solutions by reviewing system and solution architecture diagrams, including data flow and management

  • Routine participation in monitoring efforts that result in recommendations for improvements or modifications to service dependency modeling, exception handling, support process integration, service health and performance score calculation, and visualization as may be required in support of service improvement or problem management mitigation efforts

  • Create and maintain monitoring system operations and support plans


  • Minimum of a Master’s degree in computer science, software engineering, or information systems; 10 years of experience

  • 20 years of work experience can be considered in lieu of a Master’s degree

  • Experience in data graphics design, data visualization design, and dashboard design methodologies using Human Centered Design (HCD) principals

  • US Citizen or Green Card Holder with ability to obtain Public Trust Clearance

  • Knowledge and familiarity with software architecture design within Splunk, as well as common Splunk infrastructure components in heavy weight forwarding class environments


  • Federal Government experience

  • Knowledge of IT Service Management practices, ITIL (V3 or V4)

  • Experience with IT Service Management guiding principles for availability management, especially in environments using Splunk ITSI methods

  • Comfortably confident with monitoring and management data architecture

  • Experience with systems integration and design

  • Confident with principles and practices of availability management, reporting and data visualization

"External Referral Eligible"

External Referral Bonus:Eligible

External Referral Bonus $:4000

Potential for Telework:Yes, 100%

Clearance Level Required:Public Trust

Travel:Yes, 10% of the time

Scheduled Weekly Hours:40


Requisition Category:Professional

Job Family:Systems Engineering

Pay Range:Pay Range $110,500.00 - $170,000.00 - $229,500.00

#Remote REQNUMBER: R-00061408

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.