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Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00047561 You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section

LICENSING SPECIALIST (Structural Pest Control Service) (3 Vacancies Available) Salary Information: B18, $4,250.00/MO. State Classification: License and Permit Specialist IV - 0173 FLSA Status: Nonexempt Posting Number: 25-57219-2R Location: Austin, TX HOW TO APPLY Apply online via CAPPS. Applicants applying in WIT must complete the supplemental questions to be considered for the position. To complete the supplemental questions, go to CAPPS Recruit: https://capps.taleo.net/careersection/551/jobsearch.ftl?lang=en. WHO ARE WE The Texas Department of Agricultures (TDA) Agriculture Consumer Protection Division administers consumer protection programs which includes overseeing items like grocery store scales, egg quality, nursery products, licensing and training pesticide applicators, worker protection and registering pesticides for sale. TDAs consumer protection efforts promote success, unity and prosperity for the people of Texas. WHAT YOULL DO The Licensing Specialist will perform highly complex licensing and technical program assistance work for the Licensing Department of the Texas Department of Agriculture (TDA). You will coordinate the receipt and review of TDA structural pest license applications, revisions, renewals and payments for state services. You will be responsible for daily data entry, processing of applications, researching account issues, maintaining organized paper files and answering customer calls. You will work under limited supervision with considerable latitude for the use of initiative and independent judgment. PRIMARY RESPONSIBILITIES Review TDA license applications, revisions, renewals, payments, and technical data required for structural pest licenses entered into the appropriate computer applications, databases and systems for accuracy and completeness. Review records associated with TDA structural pest license applications, fee payments, and violations and complete necessary forms to approve or deny license applications. Ensure structural pest license application compliance with administrative codes, state statutes, and agency policies and procedures. Issue structural pest licenses, collect fees and reimburses fees to denied applicants. Evaluate and track applications and responses to notices of deficiency. Answer phone calls on the TDA Licensing queue and provide complex administrative and technical assistance related to structural pest license requirements, processes, policies and procedures to internal and external stakeholders. Resolve customer service issues and problems. May serve as a backup to assist with the review of agriculture (ag) license applications. Follow all TDA policies and procedures. Perform other duties as assigned. Qualifications: QUALIFICATIONS/REQUIREMENTS FOR THE POSITION High School Diploma. Two (2) years work experience processing applications, account renewals and/or payments for services. PREFERRED QUALIFICATIONS Work experience performing data entry and data processing in an Oracle Database that is web application based. KNOWLEDGE, SKILLS ABILITIES Knowledge of office practices; of administrative and technical procedures; and of applicable policies, administrative codes and statutes related to the assigned program areas. Skill in the use of standard office equipment, computers, and computer software; and skill in providing excellent customer service for both internal and external customers Ability to respond to public inquiries in a timely manner; to implement administrative and technical procedures; to interpret applicable laws, rules, regulations, policies, and procedures; to communicate effectively both orally and i writing; to exercise sound judgment and discretion; and to maintain the highest level of confidentiality. PHYSICAL REQUIREMENTS WORKING CONDITIONS Normal office work environment and may have exposure to dust and environmental allergens consistent with normal business activities and human contact. Mostly sedentary in nature but may involve walking; standing; pulling and pushing; kneeling, stooping and bending; performing tasks requiring fine motor skills and coordination; and safely lifting and carrying items weighing up to 30 pounds. Must be able work extended periods at a computer, and may require working extended hours and some evenings and weekends, as needed. May involve exposure to fuel fumes and exposure to dust, extreme temperatures and hazardous conditions during inspections. May involve travel (5%), occasionally overnight. TELEWORK WORK HOURS TDA has a telework policy that will allow eligible positions to telework up to two (2) days per weekaftercompleting six (6) months of employment with the agency. The employee must meet eligibility criteria set forth in the Telework Policy. BENEFITS The State of Texas offers a variety of benefits for you and your family that are comprehensive and, on average, make up about one-third of total compensation. Benefits include: Retirement Plan Paid Group Health Life Insurance for employees Paid Holidays Paid Vacation Leave Paid Sick Leave Longevity Pay Dental Vision Dependent Optional Life Insurance Voluntary ADD Insurance Dependent Health Life Insurance Health Dependent care flexible spending accounts Only candidates selected for an interview will be contacted. A skills exercise may be conducted at the time of the interview. Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through theCAPPS Career Center, you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions. *A valid government-issued drivers license, which is recognized by the Texas Department of Public Safety and in good standing, and an acceptable driving record are required. TDA will verify this information with the Texas Department of Public Safety. Applicants with a drivers license not issued by the State of Texas should obtain and be prepared to provide a copy of their current driving record on or before their first day Equal Employment Opportunity (EEO): The Texas Department of Agriculture (TDA) is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (gender, sexual orientation, and pregnancy), national origin, disability, age, military status, genetic information or protected activity (retaliation). TDA provides accommodations for persons with disabilities in accordance with the American with Disabilities Act. If you need help with the employment process or require other acco