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Amazon Sr. Product Marketing Manager, Amazon Key, In-Garage Delivery in Austin, Texas

Description

At Amazon Key, we are on a mission to empower customers to easily manage access to their homes and businesses. As part of the Amazon Devices and Ring organization, we invent new devices, software, and services to solve critical access problems for our B2C and B2B customers. We are looking for a product marketing leader to drive the marketing strategy of our B2C business, In-Garage Delivery. You will be responsible for the marketing vision and go-to-market plans to launch new features and expand the business into new segments. Sound exciting? Keep reading.

Key job responsibilities

  • Set the overall marketing vision and strategy to drive awareness, consideration, and conversion of Amazon Key In-Garage Delivery

  • Dive deep into the customer to understand pain points, develop segmentation and targeting, and create compelling positioning and messaging

  • Work closely with Product Management to develop A/B tests to advance acquisition

  • Create go-to-market plans to launch new features and expand into new marketplaces

  • Plan marketing initiatives and omni-channel campaigns, manage budget, and measure/report on performance

A day in the life

You are the single-threaded marketing leader for Amazon Key In-Garage Delivery. You work closely with cross-functional partners (Product, Engineering, PR, Trust, Legal) to build new features and acquire new customers. You will set the marketing strategy for the program and align resources to execute. Working with a rapidly growing team, you will quickly adapt to new developments and invent and simplify as we take on ambitious growth goals for our org!

About the team

An exclusive Prime benefit, Amazon Key In-Garage Delivery securely delivers packages inside a customer's garage for added protection when a they are away. We've completed over 60MM in-garage deliveries worldwide and counting! Amazon Key serves as the connective tissue between Smart Home/Devices, Logistics, Operations, and Retail/Shopping. We are a team of inventors and disruptors, and we index highly on ownership, bias for action, think big, and deliver results.

Basic Qualifications

  • Bachelor's degree

  • 6+ years of product marketing experience

  • Experience in leading customer research

  • Strong verbal communication skills

  • Experience using data and metrics to drive improvements

  • Experience building, executing and scaling cross-functional marketing programs

  • Experience leading go-to-market for consumer software launches

  • Experience with customer segmentation, profiling, and targeting

Preferred Qualifications

  • Experience developing cross-functional relationships with product, consumer research and marketing teams to develop strategy and consumer insights that drive compelling creative executions

  • Experience managing creative (internal team of designers, copywriters, external agencies and freelancers)

  • Experience presenting creative concepts effectively to senior executives

  • Experience managing multiple projects and meeting aggressive deadlines

  • Experience leading A/B tests

  • MBA preferred

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $210,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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