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CVS Health Sr. Manager, Product Operations Delivery in Austin, Texas

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

CVS Health is embarking on a bold digital agenda to transform health care and empower millions of customers on their path to better health. We are creating innovative, enterprise solutions that will make health care more accessible, integrated, and reliable for more people. We are looking for passionate, driven people who want to join a high energy and growing team to make a difference in the lives of customers and want to be on the ground floor of technology innovation.

The Senior Product Manager, will be a member of the Product Operations team providing thought leadership, mentoring and influence in evolving our product maturity across Client and Member products enabling the delivery of valuable client/member centric solutions.

They will leverage past experiences as a seasoned product manager to help establish a mature product organization with best-in-class practices and processes. This role involves establishing product management best practices, standards, and procedures, reviewing, and understanding roadmaps across product management and development teams, conducting competitor analyses to inform future solutions, and updating communications on key program progress to product leadership and other stakeholders. Additionally, will drive status for cross-product metrics and develop initiative-level measurement plans through alignment across key stakeholders. They will drive best practices for successful delivery and go-to-market plan of their integrated product areas and socialize updates with senior leadership.

This individual will collaborate closely with Product Management, Product Strategy teams and Enterprise Delivery teams.

Required Qualifications

  • 5+ years in insurance and/or healthcare industry

  • 7+ years required experience as Product Owner, Business Analyst, Project Manager, Consulting, IT, or related field. Previous experience in agile product development helpful 

  • 5+ years required experience in software product management, with demonstrated success in building large-scale consumer facing products 

Preferred Qualifications

  • Prior experience supporting product and/or agile transformation

  • Prior working experience with a software development team in an agile environment 

  • Ability to drive cross functional teams to alignment in the midst of ambiguity 

  • Strong negotiation, organizational, management, analytical and people skills 

  • Data-driven decision making and quantitative analysis skills 

  • General understanding of core programming and computer science concepts      

Education

Bachelor’s Degree in Business, Technology, Finance, Engineering, or related field or equivalent work experience 

Pay Range

The typical pay range for this role is:

$118,450.00 - $236,900.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 01/27/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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