Job Information
UNIVERSITY OF TEXAS AT AUSTIN Senior Business Analyst in Austin, Texas
Leads cross-functional workgroups or teams in documenting requirements and processes using various elicitation techniques. Facilitates discussions, builds consensus, and provides documentation supporting the collection, analysis, refinement, and prioritization of functional and technical requirements in alignment with business strategy.Partners with stakeholders and team members to work through shifting priorities and identify issues, risks, dependencies, and impacts as well facilitate developing options and proposals for addressing these items as they arise.Serves as a liaison between the business and technology experts during requirements gathering, design, and throughout the entirety of a project or initiative.Develops charts, diagrams, training material, structured communications, and other relevant documentation to accurately capture and communicate a variety of complex requirements, issues, options, system customizations, and solutions to a broad audience.Leads the planning, development, and execution of test plans from the initial development of use-cases, personas, and stories through user acceptance testing.Leads the evaluation and configuration of business rules within custom, purchased, or cloud-based software packages to meet user requirements.Gathers detailed requests for improvements or changes to the system and implements these changes as appropriate.Automates processes using CRM tools such as process builder, flow, approval processes, and validation rules.Continuously develops expertise as a functional and technical subject matter expert and assists stakeholders in understanding upstream and downstream impacts and dependencies.Serves as a subject matter expert for one or more advancement information system platforms and provides application support, as necessary.Other related functions as assigned.