Job Information
UNIVERSITY OF TEXAS AT AUSTIN Senior Administrative Associate Veteran Certification - Office of the Registrar in Austin, Texas
Conduct various activities in the Registrar's office including, yet not limited to, advising students, in-person, via phone or email, regarding items such as veteran education benefits, certifying students for GI Bill benefits, determine eligibility for the Hazlewood exemption and provide Veteran Certification student consult support at Texas One Stop (in-person).Process requests for veteran education benefits (GI and Hazlewood). Update electronic information and verify the accuracy of records. Store and access documents. Write, edit, and proofread documentation. Compile statistics and information.Research and retrieve data to respond to community requests. Troubleshoot customer inquiries, issues, and complaints (includes follow-up contact as needed).Coordinate the exchange of information with campus community consistent with federal and state law and educational policy. Communicate information/data to students, parents, staff, faculty, and reporting entities.Represent office as a department liaison. Serve as lead for one or more functional tasks with the unit.Actively participate in meetings, training, and presentations. Analyze, interpret, and present data. Participate on and support project teams.