Job Information
Austin Energy Public Information & Marketing Program Manager - Community Involvement in Austin, Texas
Position Information
Posting Title Public Information & Marketing Program Manager - Community Involvement
Job Requisition Number AE503710
Position Number 114059
Job Type Full-Time
Division Name Corporate Communications
Minimum Qualifications
Education and/or Equivalent Experience:
Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity.
A Master’s degree may substitute for two years of the required non-supervisory experience
Experience may substitute for the education up to the maximum of four (4) years.
Licenses or Certifications:
None
Notes to Applicants
Are you passionate about making a difference in your community and skilled at building meaningful connections? Join us as a Public Information & Marketing Manager over our Public Engagement team at Austin Energy. You’ll lead innovative initiatives to engage our diverse community, foster strong relationships, and promote our mission of providing reliable, sustainable energy. If you thrive on collaboration, creativity, and making a positive impact, we want to hear from you!
Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE (http://www.austintexas.gov/department/active-employee-benefits) for more information.
IMPORTANT INFORMATION :
WHEN COMPLETING THE CITY OF AUSTIN APPLICATION :
The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Please be sure that your application is a reflection of your entire work history.
This position does not allow for a resume or cover letter to be included. Only information on your employment application will be considered. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes.
The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information.
We reserve the right to verify high school and college education for the top candidate(s).
If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov
ASSESSMENTS : Candidates selected for interview(s) may be required to complete an assessment as part of the interview process.
TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
WORK HOURS : Work hours are generally 8am-5pm. Hybrid schedules will be considered in accordance with the City of Austin Flexible Work Arrangement policy. Shift may change according to departmental and event support needs. Work hours may occasionally after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule for events or emergency management operations.
This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.
VETERAN INTERVIEW PREFERENCE :
Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference.
CRIMINAL HISTORY BACKGROUND CHECK :
The top candidate will be subject to a minimum 7-year criminal history background check.
Pay Range
$35.04 – $44.67
Hours
Monday through Friday
8:00 a.m. to 5:00 p.m.
Work hours may occasionally after hours, holidays, and weekends. Additional hours may be required to work outside of regular schedule for events or emergency management operations.
Job Close Date 07/03/2024
Type of Posting External
Department Austin Energy
Regular/Temporary Regular
Grant Funded or Pooled Position Not Applicable
Category Professional
Location 4815 Mueller Blvd, Austin TX 78723; Hybrid
Preferred Qualifications
Preferred Experience:
Management or leadership experience – ability to develop, guide and nurture crucial skillsets within the community engagement and educational outreach teams.
Extensive public engagement experience – minimum of five years of experience in public involvement, community engagement, or a related area, preferably within the utility sector.
Knowledge of industry best practices – familiarity with tools and resources to conduct a thorough understanding of the demographics, needs and concerns of the community.
Relationship building – experience fostering long-term relationships with community members, organizations and stakeholders; able to engage with stakeholders to gain insights and build trust.
Budgeting – experience developing, managing, tracking and guiding budgets; experience in ensuring team consistency and timeliness in budget work.
Project management – ability to interdependently manage multiple projects and priorities to implement adopted public involvement strategies in a detailed, deadline-driven and changing environment. Experience developing both quick-turn and long-range communications plans, projects and strategies.
Public speaking – experience giving professional presentations to executives and/or the public.
Ability to travel to multiple sites in the Austin area as part of regular job duties.
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Develops corporate communications plans/strategies, policy development and implementation.
Reviews legislation and recommends changes.
Develops program budget and guidelines.
Develops and coordinate programs/projects.
Develops long-range business and marketing plans. Conducts market research.
Develops and implement procedures, policies and guidelines.
Designs, writes and edits publications for internal or external use.
Acts as official spokesperson for program or division (including crisis situations). Serves as liaison for department with various agencies, other city departments, city council, and other city government officials, private businesses, outside vendors, community leaders, community groups, and the general public. Serves as point of contact for city departments.
Conducts public education programs and presentations. Writes and follow-up on news releases.
Participates in bidding processes/negotiate contracts.
Responsibilities- Supervision and/or Leadership Exercised:
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal.
Manages two major programs or one major program and one supervisor; or manages two supervisors.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Knowledge of public information, marketing, public relations, media relations and public involvement programs.
Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions and agencies.
Knowledge of the principles associated with the role of meeting the necessary standards of customer service.
Knowledge of fiscal planning and budget preparation.
Knowledge of supervisory and managerial techniques and methods.
Skill in oral and written communication.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software.
Skill in data analysis and problem solving.
Skill in planning and organizing.
Ability to interpret policies and guidelines. .
Ability to develop, coordinate and implement programs.
Ability to work with frequent interruptions and changes in priorities.
Ability to establish and maintain good working relationships with other City employees and the public.
Criminal Background Investigation This position has been approved for a Criminal Background Investigation.
EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- The minimum qualifications of this position are Graduation with a Bachelor's degree from an accredited college or university with major coursework in Journalism, Marketing, Advertising, or related field plus six (6) years of work experience two (2) of which were in a lead or supervisory capacity. A Master's degree may substitute for two years of the required non-supervisory experience. Experience may substitute for the education up to the maximum of four (4) years. Do you meet this requirement?
Yes
No
- Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable).
(Open Ended Question)
- Describe your leadership and/or management experience including the number of people you supervised and major responsibilities.
(Open Ended Question)
- Describe your public engagement experience.
(Open Ended Question)
- Describe your experience/ability to stay informed about industry best practices and tools for understanding community demographics and needs.
(Open Ended Question)
- Describe your experience with managing a budget including type, size and scope.
(Open Ended Question)
- Describe your experience delivering presentations to executives or to large groups.
(Open Ended Question)
- Describe your experience with project management.
(Open Ended Question)
- Do you have the ability to travel to multiple sites as part of the regular job duties?
Yes
No
- This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.
Yes
Optional & Required Documents
Required Documents
Optional Documents
Contact City of Austin Employment Services
Office: 512-978-JOBS (5627)
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