Job Information
UNIVERSITY OF TEXAS AT AUSTIN Guest Services Associate in Austin, Texas
Welcome guests to the Wildflower Center in a professional, friendly, and positive manner.Sell general admission tickets, informing guests about ticket prices and discount programs.Provide information about the Center and answer questions about current exhibits, classes, projects and programs.Receive payment for programs, classes, school groups, tours, and special events through our website, in person, or via phone. Responsible for addressing all guest inquiries, referring complex questions to appropriate staff when necessary.Provide information about the benefits of a Wildflower Center membership to our guests. Accurately complete and submit membership form and create an Altru constituent record.Work with Altru database, staying current with knowledge base. Report any issues with software immediately to management. Review constituents records for accuracy and assist in correcting records according to UT standards.Maintain an organized and clean working environment.Assist with program operations by maintaining first aid kits and kiosk cleanliness, reporting any issues to immediate supervisor.Other duties as assigned.