Job Information
Hyatt Executive Housekeeper in AUSTIN, Texas
Description:
About Us
In 2006 Bunkhouse was created to oversee a growing portfolio of hotels and Jo’s Coffee locations. Bunkhouse has a reputation for building memorable experiences that offer more than just a good night’s sleep and a great cup of coffee. Passion for design, tireless attention to detail and commitment to creating authentic culture have earned our properties a unique place in the hearts and minds of those who visit us. Our work is rooted in the communities in which we exist, and we believe above all else in creating an awareness of and connection to a sense of place in all that we do.
Job Summary
The Housekeeping Manager will take pride in the overall cleanliness and presentation of the hotel, establish departmental objectives and procedures, as well as manage housekeeping staff.
The person in this position must havegood communicationskills, the ability to resolve conflicts and a thorough understanding of Bunkhouse policies. Furthermore, Housekeeping Managers must develop andmaintainthe company’s culture,valuesand reputation in the public eye, and with all staff, guests,vendorsand partners.
Responsibilities
Develop departmentalobjectives, budgets, policies,proceduresand strategies.
Demonstrate a working understanding of labor cost control through effective scheduling and proactive management.
Schedule Housekeeping hours and assign duties and responsibilitiesin accordance withwork requirements.
Train and supervise housekeeping staff.
Ensure all employees adhere to dress code policies for their scheduled shift.
Resolve customer complaintsregardinghousekeeping operations.
Inspect all guest rooms and ensure each passes Bunkhouse standards.
Implement standards and procedures to consistently conductan accurateinventory.
Monitor compliance with health and fire regulationsregardinglodging facilities.
Evaluate new products for usefulness and sustainability.
Arrange equipmentpurchasesand repairs.
Analyze operational problems, such as theft and wastage, andestablishprocedures to alleviate these problems.
Perform personnel actions such as hiring and firing staff, consulting with othermanagersas necessary.
Ensure staff have a complete understanding of their job requirements and sufficient training before holding them accountable for results.
Hold staff accountable for their job performance through regular performance evaluations.
Maintain awareness of documentation needed andretainedin employee files.
Ensure open lines of communication with staff, all departments and upper management at all times via email, logbooks, meetings, etc., to ensure all needs of the hotel are met.
Maintaina high levelof cleanliness and safety in the work area.
Adhere to all standards of operations, policies and procedures, manuals, training material,memosand verbal instruction.
Ensure that all equipment ismaintainedin good, safe working condition.
Maintain an increased awareness of safety issues throughout the property.
Keep abreast of safety and emergency procedures and OSHA requirements.
Attend relevant meetings.
Qualifications:
- Requiresgood communicationskills, both verbal and written. Ability to speak effectively before groups of employees or guests. Ability to learn and perform all essential job functions accurately andsafelyHigh School diploma or general education degree (GED).2years ofrelated experience in the hospitality or service industryBilingual in Spanish preferred.
Primary Location: US-TX-Austin
Organization: Carpenter Hotel
Pay Basis: Yearly
Job Level: Full-time
Job: Housekeeping/Laundry
Req ID: AUS008975
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.