Job Information
HEALTH AND HUMAN SERVICES COMMISSION Disaster Assistance Investigator II in Austin, Texas
Job/Position DescriptionDisaster Assistance Investigator IIThis position is telework-eligible following a successful 30-day probationary period and ongoing adherence to performance standards.Performs investigative work in the Other Needs Assistance ONA) provision of the Federal Assistance to Individuals and Households Program (IHP) including training and leading new investigative staff in all aspects of investigative policies and procedures. Investigates alleged lost, forged, and stole disaster assistance checks and allegations of fraud. Prepares restitution agreements and related documents to recover unauthorized benefits due to administrative errors, over-payments, or fraud; and submits required information to appropriate agencies and private institutions to ensure the recovery and/or re-issuance of grant funds. Resolves issues to ensure clients receive funds or recovery of funds. May conduct criminal background research and investigations.Essential Job FunctionsAttends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.Investigates and documents evidence regarding alleged theft or violation involving agency programs. (35%)Completes reports/forms to document findings or determinations (for example, for investigations, hearings, case actions). (15%)Inquires into an automated system to retrieve information. (15%)Communicates on an intermediate level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints. (10%)Assists in gathering and analyzing information for reviews or responses. (10%)Prepares moderately complex ongoing or special narrative or statistical reports. (5%)Maintains records, files, or logs (for example, administrative, personnel, contract, correspondence, forms, documents, purchasing, case files, tracking logs, files/documents on diskette) including filing, retrieving, or purging. (5%)Documents case records using automated equipment to form a record for each client. (5%) Registrations, Licensure Requirements or CertificationsN/A Knowledge Skills AbilitiesKnowledge of overall program, including federal and state guidelines, regulations, programs, policies and proceduresAbility to conduct InvestigationsAbility to interpret and apply laws and regulationsAbility to conduct interviews and gather factsAbility to evaluate findings and prepare clear and concise reportsKnowledge of investigative practices and techniquesKnowledge of court procedures, practices and rules of evidenceKnowledge of program policies, rules and regulationsSkill in developing sources of information Excellent public relations skillAbility to communicate effectively, orally and in writingSkill in using a personal computerAbility to establish priorities according to relative importance and deadlines, set goals, and manage time effectively.Ability to complete work within required timeframesInitial Screening CriteriaHigh School graduate or equivalent.Experience in windows based software.Experience in investigative data analysis or research report writing or previous disaster assistance experience. Additional InformationPositions advertised with this position description are temporary and will only be filled after a disaster declaration. Management is recruiting to identify qualified candidates that may be hired on short notice to fulfill the operations requirements when there is a federal dis https://jobshrportal.hhsc.state.tx.us/ENG/CareerPortal/job_profile.cfm?szOrderID=599277 Copy the URL in the preceding sentence to an Internet Explorer browser to apply to the job directly through the Texas Health and Human Services Career Portal.