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TEXAS WORKFORCE COMMISSION Administrative Assistant (Hybrid) in AUSTIN, Texas

WHO WE ARE: Texas Workforce Commission connects people with careers across the state. This position reports to the Director of Career Schools and Colleges in Austin, Texas, but is eligible for working a telework schedule, reporting to the Austin office at least three days a week. We're a Family-Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position requires working in the office located at 1117 Trinity Street, Austin, Texas at least one day a week and coming in at least two others to process incoming and outgoing mail.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE: An administrative professional who performs administrative support and technical program assistance. You possess strong multi-tasking, attention to detail, and organizational skills. Work involves maintaining calendars and events, disseminating information, maintaining filing systems, and performing administrative support work.

WHAT YOU WILL DO: The Administrative Assistant supports the Director of Career Schools and Colleges. Responsibilities include maintaining document management systems to ensure accurate and easy retrieval of documents, answering and directing incoming phone calls, taking detailed messages when necessary, processing and reconciling payments, and routing mail to ensure timely delivery and response. Additional duties include maintaining adequate levels of office supplies, placing orders as needed, and ensuring that the office environment remains organized and well-stocked to support daily operations. Performs complex (journey-level) administrative support work. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

YOU WILL BE TRUSTED TO: -Oversee department support services, including procurement and administrative support, ensuring efficient and accurate departmental operations. -Prepare and disseminate information concerning agency programs and services. -Compile and enter data for databases, summaries, or reports. -Process and reconcile application payments. -Prepare, edit, and distribute correspondence, reports, forms, and documents. -Maintain filing, record-keeping, and records management systems. -Coordinate meetings and conferences on behalf of the Director and departmental staff. -Assist in the development of administrative or technical assistance policies and procedures. -Respond to inquiries and interpret rules, regulations, policies, and procedures. -May research, compose, design, or edit agency publications such as brochures, forms, and manuals. -May assist with the development of presentations and training materials. -Coordinate and oversee schedules and travel arrangements for the Director and department staff. -Perform related work as assigned.

YOU QUALIFY WITH: -Two years of full-time experience that provided knowledge of administrative support functions and office practices and procedures, or clerical administration and business management practices, such as preparation, maintenance, and control of forms, records and reports. -Relevant academic credits may be applied toward experience qualifications for this position.

YOU ARE A GREAT FIT WITH: - Experience with office practices and administrative procedures. - Demonstrated ability to implement administrative procedures and interpret rules, regulations, policies, and procedures. - Excellent interpersonal communication, writing, editing, organizational, planning, and problem-solving skills. - Experience in providing exceptional customer service. - Ability to work in a fast-paced environment, multi-task, with attention to detail an accuracy. - Proficient in Microsoft Office.

YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $3,374.82- $3,624.82/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

VETERANS: Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf

HOW TO APPLY: To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

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