Job Information
UNIVERSITY OF TEXAS AT AUSTIN Accessibility Resource Coordinator in Austin, Texas
Oversee help desk operations, including help desk inquiries by phone/videophone, email, or one-on-one virtual appointments by providing guidance and consultation using practices the promote access.Provide subject matter expertise for creating and/or delivering timely training, guidance, consultation, or strategies to improve knowledge of practices or strategies supported by the best available evidence.Contribute to an environment and culture of community and belonging through continuous development and learning.Track and document technical assistance activities using online database tracking software.Keep abreast of new developments, technology, and best practices in the field in order to implement new or effective training and technical assistance.