Job Information
Yancey Bros.co Product Support Sales Associate in Austell, Georgia
Description
Who We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing:
As the Product Support Sales Representative Associate you will support a machine service shop in a given region. The PSSR Associate will be responsible for assisting the Product Support Sales Representatives in selling parts and service solutions to customers by collaborating with the PSSRs and Service Teams.
Primary Responsibilities:
Helping the PSSR team to meet and exceed product support sales revenue budget for territory and branch
Calling and support the marketing team on developing new accounts
Develop and cultivate relationships with the Earthmoving customer base with the PSSR
New Customer Acquisition – Cold Calling, Selling, Relationship Development
Coordinate PSSR quotes, projects, and managing calls and opportunities via the CRM system
Ongoing product support skills and capabilities development via training
Team player to partners across the enterprise to help provide the full range of Yancey solutions available to customers
Under Carriage inspections
Conflict and dispute resolution
Additional Responsibilities:
Participate in required safety program and work in a safe manner.
Additional duties as assigned by manager.
Who We Are Looking For:
To be successful in this position you should have prior experience in the heavy equipment industry. This could include as a Diesel Technician, Sales Representative or Service Coordinator. Prior sales experience would be preferred, along with excellent analytical, organization and communication skills.
Education/Experience:
Must have a high school diploma or equivalent experience
Required Qualifications/Skills:
Excellent analytical, organization, and communication skills.
Employee may be required to submit to customer security requirements including but not limited to additional background checks, drug tests, and provide additional identification
Must have a valid class C Georgia driver’s license and clean driving history
Physically able to operate equipment as well as climb under and on for inspections
Work in extreme weather conditions, around loud noises and other conditions that will require appropriate Personal Protection Equipment to be used.
Preferred Qualifications/Skills:
Bilingual abilities are a plus – read, write, and speak (preferably Spanish)
Specific industry experienced desired or an equivalent college degree
Prior sales experience preferred
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.
Ideal candidates will demonstrate the following values:
Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude
What We Offer:
Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
Compensation: Competitive Pay
Individual Bonus Opportunities Available
Technician Tool Allowance
401k Plan Strong Company Match
Employee Profit Sharing
Financial Wellness Coaching
Employee Wellness Program
Medical, Vision, Dental Insurance
Prescription Drug Coverage
Flexible Spending Accounts
Short & Long Term Disability
Group Life Insurance
Personal Time Off
Paid Holidays
Paid Sick Leave
Career Development
Tuition Reimbursement
Ongoing Training
Advancement Opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)