Job Information
Pitney Bowes Lead Service Technician in Aurora, Illinois
Job Description:
As a Lead Service Technician, you serve as the "go-to" person in the facility for all maintenance related activities. The Lead Service Technician drives the equipment maintenance process for their assigned site, acts at the trainer for new technicians, and works with the Operations Manager to ensure all PM’s/ scheduled tasks are executed in a timely manner. The Lead Technician role does not have direct reports.
Pay range is $40 - $45 / hour With the actual pay dependent on your skills and experience as they relate to the job requirements.
Shift: Monday through Friday 9a-5pm or 8am-4pm with the flexibility to work other shifts when needed
You Are:
Autonomous, high performing, team driven, and enjoy working with/ training others
Have a proven background in electro-mechanics troubleshooting, repairing, and performing preventative maintenance on machines and equipment
Collaborative team player who isn’t afraid to think outside the box to provide solutions
Strive to exceed expectations
You will:
Schedule, distribute, conduct and evaluate equipment preventive maintenance in accordance with MPTQM standards
Monitor and maintain site spare parts and supply inventory according to MP2 guidelines
Provide work direction to site technicians and provide input and feedback to direct supervisor
Provide phone support, emergency on-site support and on-call availability as needed
Determine and distribute work schedules for site technicians
Provide assistance with equipment moves and upgrades
Maintains all appropriate technical documentation for site equipment including all appropriate software directories/upgrades for site
Communicates with vendors as needed
Maintains regular and positive communication with appropriate USPS representatives
Conducts on-going training and recommends vendor training for site technicians
Escalates equipment emergencies promptly to appropriate internal and/or external contacts
Advises management of all serious equipment issues
Qualifications
Strong mechanical and electrical skills
Excellent problem-solving skills, including proven ability to troubleshoot machine problems, establish priorities and work under deadline pressures
Strong written & verbal communication skills
Complete familiarity within a Windows environment and basic knowledge of PC interaction with automated equipment
Ability to provide direction, coordinate, and distribute work depending on technical/operational needs
Ability to travel up to 20% of the time
On-call availability as needed
Ability to work a flexible schedule and overtime as required
5 years of experience in maintaining, repairing or installing mailing or comparable equipment
AA degree in Electronics, Computer Science or related field of study is preferred
Familiarity with Windows PC environment as it pertains to the operation of automated equipment preferred
This position may require frequent lifting and/or moving items up to 55lbs
The Team
Our Presort Services team is a national outsource provider of mail presort services for first-class and standard-class mail in the U.S. and a workshare partner of the United States Postal Service (USPS). Our Presort Services network provides mailers with end-to-end solutions from pick up at their location to delivery into the postal system. Through our network of 33+ U.S. locations, and with our fully customized proprietary technology, we process approximately 15 billion pieces of mail annually and are able to expedite delivery and optimize postage savings for our clients.
We will:
Provide the opportunity to grow and develop your career through training and access to various development programs
Offer an inclusive environment that encourages diverse perspectives and ideas
Offer a casual and safe work environment
Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Offer comprehensive benefits: PB Live Well (https://careers.pitneybowes.com/global/en/pb-live-well) :
Paid time off
Multiple Insurance options: Medical/Dental/Vision
Multiple savings plan options: 401K Plan with company match; Health Savings Account; Dependent Care FSA
Access to PB Life Perks Discount Program
Eligible for PB Employee Referral Program $$
Training and opportunities for advancement
Weekly Paychecks
We actively look for prospects who:
Are passionate about client success.
Enjoy collaborating with others.
Strive to exceed expectations.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Women / Minorities / Veterans / LGBTQ+ / Individuals with Disabilities are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.
Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.
Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.