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Job ID90531

LocationAurora, Colorado

Full/Part TimeFull-Time

Regular/TemporaryRegular

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Why Work at Children's....

Here, it's different. Come join us. Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years. Here, the nation's brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist's outlook, a trailblazing spirit, and a celebrated history, we're making new strides every day. We've been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the best of the best pediatric hospitals with #1 rankings in Colorado and the region by U.S. News & World Report. As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties. Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat. That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through o A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it's different.

Job Overview

This position conducts face-to-face interviews with patients and families to gather, assemble and review information supplied by the applicant for financial assistance.

Additional Information

Department Name: Financial Counseling Job Status: Full time, 40 hours per week. Shift: Saturday through Wednesday, 8am to 4:30pm. Weekend committment. In person.

Qualifications

EDUCATION - High School Diploma or equivalent. EXPERIENCE - One (1) year of experience in medical insurance and/or customer service in healthcare environment OR one (1) year of experience in medical insurance in public sector (State or County) OR two (2) years of non-health care, non-public sector financial experience. EQUIVALENCY - Associates Degree may substitute for required experience CERTIFICATION(S) - Certification with the State of Colorado for CBMS Access within the first 2 months of hire

Responsibilities

POPULATION SPECIFIC CARE No direct patient care. ESSENTIAL FUNCTIONS An employee in this position may be called upon to do any or all the following essential functions. These examples do not include all the functions which the employee may be expected to perform. 1.Completes financial screening and obtains required documentation for each application type. Completes financial applications for Medicaid, CICP and Child Health Plan Plus. Secures and converts all self-pay, underinsured, and high dollar patients, inpatients, ER patients and scheduled surgery patient 2.Answers patient questions regarding financial assistance eligibility and communicates the application status. Follows the application and updates patient Medical Record for all applicable accounts once the application has been proceeded by the county. Assists with certain out of state Medicaid applications. 3.Interprets individual financial statements, bank accounts and tax returns to accurately rate a patient using the guidelines of the charitable and government programs. Provides families with pharmacy needs with CHCO internal alloon Boy Program and 340B Pharmacy program. 4.Provides families additional resources that CHCO offers such as payment plans and Cost Estimates. Provides the family additional resources for Health Care Guides and Affordable Care ACT. 5.Manages assigned work queues and phone que. Provides customer service to patients, co-workers, and clinical staff. Greets customers on the telephone or in person, assesses needs and provides information for services requested. Acts as a liaison between health services, social services, case management and the community. 6.Completes patient accounts based on departmental protocol, state and federal policies, procedures, and compliance with regulatory agencies.