UCHealth Access Center Specialist in Aurora, Colorado
Processes high volume interactions with physicians throughout the health system and outside facilities. Ensures legal and regulatory compliance with admission procedures. Completes manual and automated documentation required for admission. Liaisons with referring physicians and facilities.
Work Schedule: Full Time (36 hours a week, 72 hours per pay period), Rotating Shifts
Answers incoming and initiates outgoing calls, focusing on excellent customer service. Arranges admissions and transfers according to Access Center procedures.
Determines medical necessity, appropriate level of care, and ensures legal and regulatory compliance with admission procedures. Ensures compliance with EMTALA regulations for transfers.
Conducts interviews with referring physicians to identify whether an external transfer is emergent or non-emergent. Establishes conference calls between referring physicians and attending physicians to obtain clinical acceptance or denial of a transfer.
Notifies inpatient units regarding estimated time of arrival of transfers. Adds and updates records in database. Works with staff to facilitate admissions and transfers. Ensures continuity by giving an accurate report to the oncoming shift. Completes necessary documentation for the admission. Assists with training of staff as requested.
Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast-paced environment and take appropriate action.
Minimum Required Education: High school diploma or GED. Preferred: Associate's or Bachelor’s degree.
Required Licensure/Certification: None required.
Minimum Experience: None required. Preferred: 1 year in a healthcare related field.
The pay range for this position is: $15.30 - $20.86 / hour . An annual bonus may be paid to eligible employees based upon organizational and individual performance.
UCHealth offers their employees a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical, dental and vision coverage; retirement plans; paid time off; employer-paid life and disability insurance with additional buy-up coverage options; tuition and continuing education reimbursement; and a full suite of voluntary benefits such as identity theft protection and pet insurance. Our employees and their family members have full access to our Employee Assistance Program, which includes up to 5 free counseling visits and work/life solutions, such as one free legal consultation. In addition, other emotional counseling support is available depending upon their need.
At UCHealth, we do things differently
We believe in something different: a focus on the individuality of every person. In big ways and small, we exist to improve the extraordinary lives of all those we serve. As Colorado’s largest and most innovative health care system, we as a team deliver on the commitment to provide the best possible experience for our patients and their families. We foster a true human connection and give people the freedom to live extraordinary lives. A career at UCHealth is more than a job, it’s a passion.
Going beyond quality requires the perfect balance of talent, integrity, drive and intellectual curiosity. We are looking for individuals who recognize, like us, that the world of medicine is ever-changing and are motivated to do what is right, not what is easy. We support creativity and curiosity so that each of us can find the extraordinary qualities within ourselves. At UCHealth, we’ll do everything in our power to make sure you grow and have a meaningful career. There’s no limits to your potential here.
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UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an affirmative action/equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual’s race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. UCHealth does not discriminate against any “qualified applicant with a disability” as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.