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State of Maine, Bureau of Human Resources Systems Team Leader - Enterprise Shared Services in Augusta, Maine

Systems Team Leader - Enterprise Shared Services

Augusta , Maine , United States | Office of Information Technology | Full-time | Partially remote

Apply by: Jan. 9, 2025

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OFFICE OF INFORMATION TECHNOLOGY - MAINEIT

Opening Date: December 23, 2024

Closing Date: January 9, 2025

Job Class Code: 0868

Grade: 29

Salary: $72,987.20 - $103,280.32/Annually

Position Number: 004250676

We’re looking for a qualified candidate to take on the exciting role of Systems Team Leader. This position will deal with a variety of technologies and business partners. Some people have great technical skills, while others have terrific leadership abilities. If you’re that rare person that has a combination of both, then you may be just what we’re looking for. Take a look below and see if you have what it takes to be a professional team leader.

OVERVIEW:

The Department of Administrative and Financial Services (DAFS) Office of Information Technology (MaineIT) provides information technology support to over 13,000 employees. MaineIT oversees large scale enterprise applications that support the critical and diverse business needs of the State of Maine and its agencies.

MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do. At MaineIT we:

  • Practice Customer-focus, ensuring that our customers are heard, and their needs are met. 

  • Hold ourselves to a high level of Accountability by being transparent with our stakeholders. 

  • Maintain an effective level of Responsiveness by providing timely updates in a proactive manner. 

  • Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors.

    ABOUT THE POSITION

    This position will primarily be focused on managing the applications that support the State’s Administrative and Financial Services agencies, including the Office of Procurement Services which includes the Bureau of General Services, Central Fleet Management, and Division of Central Services. As MaineIT undergoes change, you will be an important part of an evolving process to support other state agencies within the Department. The Systems Team Leader will be responsible for overseeing, supervising, and mentoring a yet to be staffed team. The Team Leader will also be an integral part of bringing in the resources needed for the team to be successful.

    This position will be critical in developing strong working relationships with our business partners by working closely with agency management. The Team Leader will also work with other MaineIT teams and vendors, prioritizing the team’s work, and ensuring that MaineIT meets the customers’ operational and project needs in a timely manner. RFP, Contract, and Statement of Work review will also fall under this position. Work is performed under limited supervision. This position is located in Augusta.

    WHAT'S IN IT FOR YOU?

    This engaging and challenging work will provide the selected candidate with an opportunity to become a trusted IT advisor to the agencies we serve, as well as build and lead a small team that is responsible for supporting those agencies’ application needs. Put your skills and experience to the test, while gaining an understanding of complex systems, crafting robust solutions to a variety of IT challenges, and collaborating with a cross-section of users, vendors, and other IT staff.

    MaineIT offers a Hybrid Work Opportunity – The employee in this position currently has the opportunity to work from home as much as 90% of the time.

  • You will be a member of a highly productive technical team working closely with program partners to ensure effective and secure technical solutions for business problems.

  • You will have the opportunity to work in a small, independent, and flexible team environment.

  • You will help resolve technical issues to provide system functionality and data integration.

  • You will experience new and different challenges on an ongoing basis.

  • You will have opportunities for training and career development.

    REQUIREMENTS

    To be successful, you must be professional, have a passionate vision to lead and influence outcomes, and have a technical background. In addition, preference will be given to candidates who demonstrate the following competencies:

  • Strong interpersonal and communication skills, including the ability to communicate clearly and effectively at a level appropriate to the target audience, which includes business users, senior business managers, project managers, and all levels of IT support and management.

  • Ability to establish and maintain effective working relationships with customers.

  • Desire and commitment to a high level of support to the customer.

  • Be a highly organized, self-starter capable of using professional judgement, prioritizing responsiveness, and applying analytical thought for problem resolution.

  • Ability to effectively evaluate and identify solutions for user problems to inform their decisions.

  • Knowledge of all phases of the software development life cycle, as well as the project development cycle.

  • Experience managing and coordinating small projects that involve multiple stakeholders.

  • Ability to facilitate meetings and requirements-gathering sessions with business users and managers.

  • Skills/experience in leading technical teams, project management, and third-party vendor relationships.

  • Experience reviewing RFPs, contracts, and statements of work.

  • Ability to coach and mentor IT staff, as well as foster an environment of continuous learning.

  • Experience working closely with various functional areas of an IT organization.

  • Agility and foresight to escalate issues in a professional manner.

  • Must be able to accomplish tasks in a timely manner with limited supervision.

MINIMUM QUALIFICATIONS

  • Seven (7) years of progressively responsible experience in application system analysis and programming including a minimum of one (1) year in a working supervisor role -OR-

  • a Bachelors Degree and 3 years of progressively responsible experience in application system analysis including a minimum of one (1) year in a working supervisor role -OR-

  • a Masters Degree and 1 year of progressively responsible experience in application systems analysis in a working supervisor role.

The selected candidate will be required to pass the required background checks (fingerprinting may be required) as a condition of employment.

This position is not eligible for visa sponsorship or STEM OPT extensions.

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

  • Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays , 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.

  • Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.

  • Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).

  • Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).

    State employees are eligible for an extensive and highly competitive benefits package (https://www.maine.gov/bhr/state-jobs/compensation-benefits) , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness (https://www.maine.gov/bhr/oeh/) .

    Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

Thinking about applying?

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

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