Job Information
Truist Talent Operations, Measurement & Reporting Manager in Atlanta, Georgia
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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
The Talent Operaitons, Measurement and Reporting Manager builds the roadmap and implements the strategy for the Talent technology ecosystem, ensuring the best possible Teammate experience. Establishes and maintains reporting standards, tools, and procedures for talent content. Provides technology solution selection guidance to Truist and vendor-based solutions.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Manage a team of professional-level contributors. Lead teammates to ensure effective planning, discovery, design, and delivery of all learning system projects and upgrades through the full project lifecycle. Oversee daily operations of the team, including establishing priorities, developing standards, and ensuring deadlines are met.
Consult with key senior stakeholders and provide leadership in the design, implementation and communication of Learning-related implementations in support of business strategies
Lead the administration and governance of Learning Systems (policies, standards and procedures) to achieve operational and financial results.
Identify and resolve complex technical, operational, risk management, business and organizational challenges through technology solutions.
Stay abreast of advances in technology and trends in alignment with learning strategies and manage the implementation of new systems and tools to improve processes, efficiencies, teammate experience, and/or comply with policies and regulations.
Execute on report requests for learning data across the enterprise and develop enhanced data solutions including data visualization and moving beyond descriptive reporting to diagnostic and predictive analytics.
Manage vendor relationships including contract negotiations and administration. Negotiate contract renewals to ensure budget for software is utilized most effectively.
Interface with Enterprise Technology to maintain system performance standards and data integrity, and to ensure requirements are understood and met, and resources are appropriately allocated to projects.
Provide leadership and direction to teammates including performance reviews, coaching, and mentoring. Ensure teammates adhere to all internal and external policies and procedures, including SOX compliance
QUALIFICATIONS
Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree in information systems/technology, computer science, or equivalent combination of education and experience
Eight years of demonstrated deep specialized and/or broad knowledge within the Learning and Development or human resources/talent development disciplines
Sound and comprehensive understanding of business and organizational strategies and processes. Ability to interpret internal and external business challenges and implement best practices to improve products, processes or services
Ability to lead projects of significant complexity and risk exposure. Ability to exercise judgment in solving technical, operational, and organizational challenges in the context of business objectives and priorities
Sophisticated analytical skills and a demonstrated ability to solve complex technical, operational, business and organizational problems
Ability to influence others to adopt a new perspective
Knowledge of the external environment and industry competitive landscape and best practices, regulatory requirements and trends, and an understanding of the market and factors that shape the industry
Excellent interpersonal and communication skills, both written and verbal, including the ability to express complex, multidisciplinary technical and business concepts in terms that are understandable to all levels within the business unit, technical unit, and corporate management
PREFERRED QUALIFICATIONS
Master’s degree in Educational Technology, Information Systems, Curriculum Development with technology implementation project management
Experience working in the financial services industry; professional certification in HR related discipline
Formal project management and/or change management training or certification
People Management experience
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)
. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
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