Job Information
Concentrix Senior Site Reliability Engineer in Atlanta, Georgia
Job Title:
Senior Site Reliability Engineer
Job Description
We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
Challenge Conventions
Deliver outcomes unimagined
Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
#LI: Hybrid
Job Title: Senior Site Reliability Engineer
Qualifications:
Manage and maintain Kubernetes clusters, ensuring high availability, scalability, and security.
Design, implement, and optimize CI/CD pipelines to automate build, test, and deployment processes.
Collaborate with cross-functional teams to support the integration and continuous delivery of software.
Implement infrastructure as code (IaC) to automate cloud infrastructure provisioning on AWS using tools like Terraform, CloudFormation, or similar.
Ensure the reliability and performance of cloud-based applications, with a focus on uptime, monitoring, and incident management.
Troubleshoot, diagnose, and resolve complex technical issues in production environments.
Work closely with development teams to optimize application performance and provide support for Java-based services.
Participate in on-call rotations to provide 24/7 support for production environments.
Requirements:
Strong experience managing Kubernetes clusters in production environments.
Proficient in creating, managing, and optimizing CI/CD pipelines using tools like Jenkins, GitLab CI, or similar.
Solid understanding of cloud platforms, particularly AWS services such as EC2, S3, Lambda, RDS, and CloudWatch.
Hands-on experience working with Java, including Java application deployment, monitoring, and troubleshooting.
Familiarity with containerization technologies (Docker, Kubernetes).
Experience with infrastructure as code (IaC) tools such as Terraform or AWS CloudFormation.
Strong troubleshooting and problem-solving skills, with the ability to identify and resolve performance and reliability issues.
Knowledge of monitoring tools such as Prometheus, Grafana, ELK stack, or similar.
Salary Range:
The base salary range for this position is $91,457- $137,186 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays
The deadline to apply for this position is 02/10/2025
#LI: Hybrid
#ConcentrixCatalyst
Location:
USA Atlanta One Ravinia Drive, Suite 610
Language Requirements:
Time Type:
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)
•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)
To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .
If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .