IBM Lead Consultant in Atlanta, Georgia
IBM Application Consultants work directly with our clients on key initiatives. You will have the opportunity to build an in-depth understanding of their business issues and implement organizational strategies that drive adoption of change. We are looking for experts who can build credibility and trust with our clients and provide knowledge that addresses individual and unique business needs.
Your Role and Responsibilities
As a Lead Consultant for IBM Cognitive Applications, you will gather facts (through primary and secondary research, structured and unstructured interviews, surveys, etc.) in support of specific engagements; typically one engagement at a time. They are responsible for the design, analysis (customer, financial, operational) and presentation of data. You will be expected to craft original work products with minimal supervision. You will apply knowledge of consulting methodologies, key technologies, engagement support tools and demonstrate strong knowledge of their competency area and/or industry. Additionally, you will establish relationships within client organizations and deliver timely, high quality service to our clients.
Responsibilities include (but are not limited to) the following:
Personally contribute to the project success
Lead individual scope & services according to the Statement of Work (SOW); Call out scope creep and other project issues
Develop and maintain strong client and partner relationships
Build, implement, and share intellectual capital (reusable assets)
Develop, use, and share established methodologies to improve results and efficiency of the integration team
Produce feedback for the Product Management and Development team based on customer requirements or implementation experiences
Assist Support during critical situations and project deployments
Promote and lead the application of quality processes, tools and training among peers
Provide feedback to management team to increase departmental operational efficiencies
Teams you will collaborate with include (but are not limited to):
Internal Services Delivery Organizations
IBM Product Management, Development/Engineering, & Support
Similar customer-facing technical resources
Experience with the following industries include, but are not limited to, the following:
Other successful lead consultants have shown:
A real passion for perpetual improvement
Enthusiastic attention to detail and dedication to excellence
A propensity for taking ownership
Advocation on behalf of the client
Ability to seek root cause verses side effects
Accomplished communication and interpersonal skills with the ability to collaborate effectively with both technical and non-technical staff
Complex problem solving, critical thinking and facilitation of decision-making
Required Professional and Technical Expertise
Five years of relevant experience
Direct experience in the following IBM products and technologies: IBM Sterling Integrator (B2BI), Sterling File Gateway (SFG), IBM Standards Processing Engine (SPE), IBM WebSphere Transformation Extender (ITX/WTX), IBM Sterling Secure Proxy (SSP), Sterling External Authentication Server (SEAS), IBM Control Center (ICC), Gentran, Connect Direct/Enterprise
Experience in working with communication/data, handling protocols and knowledge of industry data standards
Experience in application programming/scripting technologies
Preferred Professional and Technical Expertise
Experience working with IBM complementary products: IBM WebSphere family, Cognos
IBM Cloudant, IBM Partner Engagement Manager (PEM) experience
Knowledge of popular Enterprise Resource Planning (ERP) systems
About Business Unit
At IBM Cognitive Applications, we build open applications that unlock the power of data for clients, partners, and developers. Running on top of IBM's unique Hybrid, Multi-cloud and AI infrastructures, these applications work across horizontal domains and bring our technology to life for end users. Cognitive Applications unit includes: Watson Customer Engagement, Watson IoT, Watson Media and Weather, Talent & Collaboration, Digital Growth & Commerce, and IBM Developer teams.
Your Life @ IBM
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Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
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We consider qualified applicants with criminal histories, consistent with applicable law.
Being You @ IBM
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