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IBM Lead Consultant in Atlanta, Georgia


IBM Application Consultants work directly with our clients on key initiatives. You will have the opportunity to build an in-depth understanding of their business issues and implement organizational strategies that drive adoption of change. We are looking for experts who can build credibility and trust with our clients and provide knowledge that addresses individual and unique business needs.

Your Role and Responsibilities

As a Lead Consultant for IBM Cognitive Applications, you will gather facts (through primary and secondary research, structured and unstructured interviews, surveys, etc.) in support of specific engagements; typically one engagement at a time. They are responsible for the design, analysis (customer, financial, operational) and presentation of data. You will be expected to craft original work products with minimal supervision. You will apply knowledge of consulting methodologies, key technologies, engagement support tools and demonstrate strong knowledge of their competency area and/or industry. Additionally, you will establish relationships within client organizations and deliver timely, high quality service to our clients.

Responsibilities include (but are not limited to) the following:

  • Personally contribute to the project success

  • Lead individual scope & services according to the Statement of Work (SOW); Call out scope creep and other project issues

  • Develop and maintain strong client and partner relationships

  • Build, implement, and share intellectual capital (reusable assets)

  • Develop, use, and share established methodologies to improve results and efficiency of the integration team

  • Produce feedback for the Product Management and Development team based on customer requirements or implementation experiences

  • Assist Support during critical situations and project deployments

  • Promote and lead the application of quality processes, tools and training among peers

  • Provide feedback to management team to increase departmental operational efficiencies

Teams you will collaborate with include (but are not limited to):

  • Internal Services Delivery Organizations

  • IBM Product Management, Development/Engineering, & Support

  • Similar customer-facing technical resources

Experience with the following industries include, but are not limited to, the following:

  • Financial/Banking/Insurance

  • Healthcare

  • Retail/Manufacturing

Other successful lead consultants have shown:

  • A real passion for perpetual improvement

  • Enthusiastic attention to detail and dedication to excellence

  • A propensity for taking ownership

  • Advocation on behalf of the client

  • Ability to seek root cause verses side effects

  • Accomplished communication and interpersonal skills with the ability to collaborate effectively with both technical and non-technical staff

  • Complex problem solving, critical thinking and facilitation of decision-making

Required Professional and Technical Expertise

  • Five years of relevant experience

  • Direct experience in the following IBM products and technologies: IBM Sterling Integrator (B2BI), Sterling File Gateway (SFG), IBM Standards Processing Engine (SPE), IBM WebSphere Transformation Extender (ITX/WTX), IBM Sterling Secure Proxy (SSP), Sterling External Authentication Server (SEAS), IBM Control Center (ICC), Gentran, Connect Direct/Enterprise

  • Experience in working with communication/data, handling protocols and knowledge of industry data standards

  • Experience in application programming/scripting technologies

Preferred Professional and Technical Expertise

  • Experience working with IBM complementary products: IBM WebSphere family, Cognos

  • IBM Cloudant, IBM Partner Engagement Manager (PEM) experience

  • Knowledge of Extract Transform Load, JavaScript Object Notation (ETL, JSON)

  • Knowledge of popular Enterprise Resource Planning (ERP) systems

About Business Unit

At IBM Cognitive Applications, we build open applications that unlock the power of data for clients, partners, and developers. Running on top of IBM's unique Hybrid, Multi-cloud and AI infrastructures, these applications work across horizontal domains and bring our technology to life for end users. Cognitive Applications unit includes: Watson Customer Engagement, Watson IoT, Watson Media and Weather, Talent & Collaboration, Digital Growth & Commerce, and IBM Developer teams.

Your Life @ IBM

What matters to you when you’re looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

We consider qualified applicants with criminal histories, consistent with applicable law.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.