Job Information
TEKsystems IT Support Specialist in Atlanta, Georgia
This position requires a Bachelors Degree and an Active Secret Security Clearance
Description:
Experience with Windows, Help desk, account management (including but not limited to account
creation, password resets, setting permissions), supporting secure VTC calls, conducting basic
user troubleshooting, software patching and upgrades, system hardening and producing RMF
documentation (SCAP checklists and other artifacts), STIGs, data transfers, system deployments
(including hardware, operating system, and software installation, maintenance, and upgrades),
supporting office equipment such as printers and scanners, and documenting installed
applications.
Top Skills Details:
Help desk support, Service desk, Troubleshooting, Active directory, Hardware, linux
Additional Skills & Qualifications:
Provide unit level support in the installation, operation and maintenance of computer systems.
Position typically addresses issues of moderate complexity, receiving general instructions on
routine work and more specific direction on new assignments. The affiliate will interact on a
consistent basis with: Users within assigned unit which can include management, faculty
and staff personnel. Install, maintain and upgrade workstation and peripheral hardware and
software. Respond to and resolve workstation, application and server related problems. Update
desktop software/applications; maintain documentation on installed applications. Provide
users with assistance in working in specific applications. Maintain/troubleshoot office related
equipment and applications such as copiers, fax machines, printers, building access system and
email accounts. Affiliate may be asked to perform other work in this area to support.
· This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret)
· Because an active or interim DoD clearance is required, U.S. Citizenship is required
Eligibility requirements apply to some benefits and may depend on your job classification
and length of employment. Benefits are subject to change and may be subject to
specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
· Medical, dental & vision
· Critical Illness, Accident, and Hospital
· 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
· Life Insurance (Voluntary Life & AD&D for the employee and dependents)
· Short and long-term disability
· Health Spending Account (HSA)
· Transportation benefits
· Employee Assistance Program
· Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.