Job Information
Deluxe Implementation Specialist II in Atlanta, Georgia
Responsible for the successful implementation of Deluxe-proposed solutions and configurations on projects as assigned while meeting the client billability levels and billing rates as established for this position. Prepare implementation status reports for project managers, clients, and as required, internal management.
Implement up to five small projects (every 100 hours or less) simultaneously as well as upgrades up to 1000 hours. Assist on larger more complex projects that require more than one resource. Delivery Services in the area of expertise and product knowledge.
Work with the project team to prepare customer or internal system by customizing base software application and entering customer-specific data according to the CRD and other project documentation.
Test systems prior to delivery and during implementation at the client site or internally to ensure a quality product. Document defects and resolution approach. Work collaboratively with other team members to resolve issues.
Document and communicate project status and help escalate issues internally to achieve resolution.
Provide production support to customers with the application post project completion.
Basic Qualifications:
Must be at least 18 years old
Bachelors degree in Information Technology, Mathematics, Computer Science, Business, or Engineering and 2 years of relevant experience or high school diploma/GED and 6 years of relevant experience
Experience with Microsoft Office suite and windows-based operating systems/networks
Experience implementing or support software solutions
Preferred Qualifications:
- 2 years experience in banking and/or payment processing, or treasury management
Additional Basic Qualifications:
Must be 18 years of age or older
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. EOE/Minorities/Females/Vet/Disability
Please view the electronic EEO is the Law Poster (https:////www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com .