Job Information
Mastercard Director, Account Management in Atlanta, Georgia
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Director, Account Management
Overview:
Our North America sales organization is seeking to build a diverse, strategic and consultative workforce of relationship managers and problem-solvers. We are seeking highly motivated individuals who display strong achievement orientation, intellectual curiosity, openness, resilience, diligence, and the ability to effectively marshal resources. We align our team to compete and differentiate on the basis of customer intimacy, product and solution strength, and partnership orientation.
The position is responsible for the relationship management of large, strategic issuing customer to achieve specific business goals that jointly drive market share, volume, and revenue growth across all consumer credit lines of business, including co-brands. This individual will be responsible for driving joint success with this market leading National Account with a tremendous growth opportunity. Focus will be on optimizing the growth of existing book of business while developing new business opportunities, customized payment solutions and comprehensive consulting support, while leveraging MasterCard’s strong brand, technology, operations and digital platforms to deliver bottom line results to customer and Mastercard.
Role:
• Responsible for driving aggressive financial goals and growth for consumer, co-brand, and affinity business lines
• Ability to manage and drive results with the bank and the bank’s co-brand merchant partners
• Design overall strategies that drive customized solutions for the business that drive profit, revenue growth, and value creation for both MasterCard and the customer.
• Frequent collaboration with the customers to establish and execute annual business planning and quarterly review sessions to establish, monitor and report progress against joint objectives.
• Strategic engagement at multiple levels with identified decision makers and key influencers
• Analyze customer’s business through profitability modeling, financial forecasting and competitive analysis.
• Responsible for specific account revenue and P&L management and results.
• Initiate high-level interactive business conversations with key decision makers around new or emerging opportunities with focus on bringing new revenue opportunities to MasterCard.
All About You:
• Firm analytical capabilities and leverage data and analysis into opportunities.
• Strong marketing background, consumer marketing, optimization, acquisition, etc.
• Expertise in sales in financial services industry, preferably in retail or consumer card credit card business.
• Demonstrated expertise in coordinating multiple internal organizations to support complex customers
• Deep knowledge of the card and payments industry – 15+ years of experience required
• Strong understanding of current payments marketplace and market research to anticipate how Mastercard products and solutions can help drive a customer’s business.
• Thorough understanding of financial planning including investment and profitability analysis, P&L management related to risk dynamics, and budget and planning experience leveraging business strategy acumen.
• Bachelor Degree required, Master’s Degree preferred
• Must demonstrate effective leadership, negotiation and problem resolution skills.
• Proven client relationship skills with solid negotiation capabilities and demonstrated influencing skills.
• Strategic thinker, superior presentation skills, communication skills
• Travel up to 50%
Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.
Pay Ranges
Purchase, New York: $164,000 - $263,000 USD
Atlanta, Georgia: $143,000 - $229,000 USD
Boston, Massachusetts: $164,000 - $263,000 USD
Chicago, Illinois: $143,000 - $229,000 USD
Miami, Florida: $143,000 - $229,000 USD
New York City, New York: $172,000 - $275,000 USD
Remote - Texas: $143,000 - $229,000 USD