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At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Medtronic is hiring a Senior Business Operations Lead for the Ear, Nose, Throat (ENT), Operating Unit (OU). As a Senior Business Operations Leader, you will support the regional sales, marketing, supply, training & education and service and repair organization with respect to data analysis and management, tracking with performance reports, as well as supply chain and customer care analysis (e.g. capital equipment demand/sales forecast, back-order management, manual product allocation), sales support, tracking and providing supply performance reports.

You will sit on OLM International Leadership Team (LT) and report to the Vice President of OLM International Markets. You will cover the region of Western Europe.

Responsibilities may include the following and other duties may be assigned:

• Lead the Business Operations for the ENT OU in Western Europe and ensure communication with Sales Leaders

• Be the point of contact and coordinator between Supply Chain Management (SCM), the commercial LT team, countries sales leaders and the US Operations team. These stakeholders are the Western Europe commercial organization, Supply Chain, Demand Planning, Customer Care, Marketing, Service & Repairs team, and collaborates where needed with other support function such as finance, regulatory, legal and pricing

• Lead forecasting capital units and planning supply processes (monthly bottom-up capital demand forecasting)

• Follow up and report out of demand planning adjustments through Integrated Business Planning and Sales &Operations Execution process

• Coordinate with the FIT team the inventory optimization and monitor inventory metrics (inventory level, obsolete products etc.) – connect with the FIT team for target and strategic imperatives

• Engage sales force for Understanding By Design management (reallocation if need it)

• Monitor and measure regional fix assets targets - establish approval and tracking mechanism for fix assets

• Review open order books and available stock, prioritize customers and allocate products in stock accordingly and coordinate with local commercial team on the resolutions of blocked orders

Required Knowledge and Experience:

• Bachelor’s degree in economics, business administration, supply chain management or equivalent

• English at a highly professional level

• At least 5-6 years of working experience in sales, marketing and supply chain or customer care, as well as capital equipment

• Experience with supply chain and customer service processes

• Experience in marketing & sales support function

• Experience with data analysis

We value previous experience in an international company/environment, ideally in the medical device industry. We welcome experience in data mining, analysis, and reporting.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com)

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We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

We change lives . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer . By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world

• Grow a career reflective of your passion and abilities

• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

Experiences that put people first . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

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