Job Information
Marriott Assistant Banquets Manager in Athens, Greece
Additional Information
Job Number 24219685
Job Category Food and Beverage & Culinary
Location Hotel Grande Bretagne a Luxury Collection Hotel Athens, 1 Vasileos Georgiou A str, Athens, Greece, Greece, 105 64VIEW ON MAP (https://www.google.com/maps?q=Hotel%20Grande%20Bretagne%20a%20Luxury%20Collection%20Hotel%20Athens%2C%201%20Vasileos%20Georgiou%20A%20str%2C%20Athens%2C%20Greece%2C%20Greece%2C%20105%2064)
Schedule Full Time
Located Remotely? N
Position Type Non-Management
The Hotels of Grande Bretagne and King George are two of the most historic hotels of Athens, international renown for services and attention to our customer experience. The Hotel Grande Bretagne and King George are members of the Luxury Collection brand of Marriott International, Inc, with more than 500 Associates. The Hotels have a total of 422 rooms and suites, exquisite banqueting facilities, famous outlets, the famous Alexander’s Bar, and the rejuvenating GB Spa.
Our Hotels’ team seeks to fill the position of:
Assistant Banquets Manager
Will be reporting to the Multi Property Director of Catering Services
Duties and Responsibilities to include:
Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
Support in the scheduling of banquet service staff to forecast and service standards, while maximizing profits.
Assists team in developing lasting relationships with groups to retain business and increase growth.
Supports in the monthly department meetings with the Banquet team.
Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
Acts as a liaison to the kitchen staff.
Leads shifts and actively participates in the servicing of events.
Interacts with guests to obtain feedback on product quality and service levels.
Responds to and handles guest problems and complaints.
Empowers employees to provide excellent customer service.
Ensures employees understand expectations and parameters.
Strives to improve service performance.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Reviews comment cards and guest satisfaction results with employees.
Observes service behaviors of employees and provides feedback to individuals.
Participates in the development and implementation of corrective action plans.
Attends and participates in all pertinent meetings.
Additional Duties to support on:
Compliance with all Local law safety regulations for food safely, food handling and Allergen compliance.
Compliance with quality assurance expectations and standards.
Accordance with company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
Identification of new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
Maintenance of inventory and purchase orders log.
Installation, maintenance, and conduct of preventative maintenance on, and recommend replacement of tools, appliances, and equipment.
Inspection of tools, equipment, or machines (e.g., to identify defects).
Motivation of team and creation of a positive, and productive working relationships with other employees and departments.
Deliverance of team Training initiatives on F&B Service standards, Customer Satisfaction, and all Health and Safety
Assistance in preparation and running of safety drills
The successful candidate should possess the following knowledge, skills and attributes
Degree in Hospitality Management or a related field
At least 3 years of working experience in a similar position in the hospitality sector, preferably in an international, luxury environment, supervising a team of 30 or more.
Excellent command of the English language certified at minimum of Proficiency level
Excellent command of the Greek language
Working knowledge of Micros
Strong people and project management skills
Problem solving skills. A can do attitude is a must.
Organizing skills and coordination ability
Analytical, numerical skills and attention to detail
Interpersonal communication skills, integrity and commitment
We confirm utmost confidentiality for all applications as per EU GDPR directive, and all local laws for personal information
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.