Job Information
Five Star Breaktime Solutions IT Field Operations Technician (GA, Athens) in Athens, Georgia
IT Field Operations Technician (GA, Athens)GA, Athens
The position of IT Field Operations Technician will support the launch and day to day operation of the Micro Market business from a technical standpoint. This position will also support the sites that are live and in production. This role will report to branch leadership and the project support team.
Service Support Area : NEGA - Athens, GA area
Major Job Duties and Responsibilities:
Receive and record equipment information.
Will work closely with clients and vendors
Negotiate network connections for all new accounts
Ensure all network connections are good in existing accounts
Responsible for maintaining cameras and DVR systems in all markets
Will complete service calls for all market locations
Maintaining parts inventory
Responsible for warranty credit of parts and returns
Collecting of video files for loss prevention
Support of handhelds devices used for inventory management
Performing surveys with management of new accounts for layout
Will also give support to Corporate IT infrastructure team (Will occasionally travel)
Monitoring the connectivity of active sites
Technical Skills required:
Networking knowledge
Ability to troubleshoot Network issues.
PC hardware troubleshooting skills
Requirements:
Certification in one or more of the following preferred; MCP, A+. or Network
- Proven ability to be self-managed, self-motivated ("thinking outside the box" and retain "lessons learned")
Project management skills
Excellent time management skills
Knowledge of vending business helpful
Customer service experience
Excellent communication skills
Excellent organizational skills
Strong knowledge of MS office (Excel, word, PowerPoint, etc..)
Knowledge of cabling (Cat5 / 6, BNC, etc.)
Must be able to lift 35lbs+; on a repetitive basis and have the ability to reach, bend, stoop on a frequent basis.
Must be able to consent to an initial drug screen
Must be able to consent to a background check
Benefits:
Full-Time Employee Benefits Package Includes: Medical, Vision, Dental, Life & AD&D, Critical Illness, Short & Long Term Disability, 401(k), paid vacations and holidays
Help us generate 500,000 meals for hungry kids each year via our 501(c)3 charity, Feeding the Future, Inc.
Position Information:
Status: Full-Time
Pay Rate: Based on experience and technical knowledge
Work Hours: 8:00am – 5:00pm; overtime will be required
Work Days: Monday, Tuesday, Wednesday, Thursday, and Friday; weekend work may be required
About Five Star Food Service:
Join one of the nation’s largest on-site food and beverage service providers proudly offering custom solutions to our clients including micro markets, full-line vending, coffee service, pantry service, sustainable products, water (filtered and bottled) service, catering, and corporate food service.
Notice:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
EEO/Disabled/Veteran
Location - GA, Athens