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Robert Half Member Services Representative in Arlington, Virginia

Description We are offering an excellent opportunity for a Member Services Representative in Arlington, Virginia. This role is within the industry sector and involves managing customer service tasks, executing billing functions, and utilizing various computer programs. This is a short term contract employment opportunity.

Responsibilities:

• Efficiently handle inbound customer calls and inquiries.

• Accurately process checks as part of the role's billing functions.

• Utilize CRM and other computer programs to manage and update customer records.

• Conduct daily data merging tasks to maintain up-to-date customer profiles.

• Crosscheck and compare new invoices with the existing database to ensure accuracy and consistency.

• Take necessary actions based on monitoring customer accounts. Requirements • Proficient in Computer Programs such as Office Suite

• Experience in Customer Relationship Management (CRM) software

• Capable of Answering Inbound Calls effectively and professionally

• Knowledgeable in handling Billing Functions

• Familiarity with Check Processing operations

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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