Job Information
Amazon Finance Manager, Global Prime Finance in Arlington, Virginia
Description
Global Prime Finance (GPF) seeks a Finance Manager to join the Member Growth and Engagement (MGE) team. This role will fall under the Lifecycle Engagement (LEO) pillar and will be instrumental in providing customer engagement and spend insights to the World Wide (WW) Prime organization, as well as Amazon-wide business teams that leverage the widely adopted LEO framework. The LEO pillar exists to analyze and understand what makes customers join Prime and deepen their engagement with our products and services over time. This position will provide strategic Finance support to business and marketing teams to help them develop strategies that drive customer retention and deepen engagement with Amazon.
Acting as a Subject Matter Expert (SME) for frameworks including LEO, (Per Paid) Prime Member GMS (PMGMS), and Consumer Spend Benchmarking (CSB), this position will play a key role in deepening the understanding of our customers’ behaviors, spend patterns, and benefit usage. This individual will be responsible for partnering with cross-functional teams to perform analysis, develop new metrics, and build forecasts/insights that support and drive strategic business decisions. If you enjoy using analytical skills to shape strategy and build new initiatives from concept to scale, this is the opportunity for you.
We are looking for a strategic and analytical partner to join MGE, who is not afraid of ambiguity and likes to build mental models, mechanisms, and frameworks. This role provides a unique opportunity to support different businesses and multifunctional teams, inside and outside of the WW Prime organization. The right individual indexes high on Learn and Be Curious, Invent and Simplify, and Dive Deep. They foster the willingness to streamline and automate, decreasing redundancy in reporting and insights, while developing new tools to better support their business partners.
Key job responsibilities
Partner with the GPF Business Intelligence (BI) team to develop and scale a new suit of LEO reporting, inclusive of P0s, CBR slides, and funnel views.
Remove redundancies across existing reporting, deprecate low/no-usage reports, and fully automate MEC/QEC reporting.
Conduct deep dives to identify, track, and understand trends related to customer engagement, retention, spend, and profitability across various customer cohorts and LEO segments.
Provide thought leadership in the area of quantifying the value of distinct customer segments and behaviors.
Play a hands-on role in the development of the 360 Dashboard – a new mechanism to report customer engagement and spend metrics for Prime and Non-Prime customers.
Perform ad hoc analysis and deep dives to support the WW Prime teams with strategy development.
Manage Consumer Spend Benchmarking (CSB) reporting, as well as the Voice of Customer (VoC) dashboard.
Support the LEO 2.0 Bar Raisers by sharing segmentation insights and onboarding new BRs.
About the team
This position is part of a high-performing, fast-paced Finance team whose mission is to be the trusted strategic advisor to the business and the go-to source for an end-to-end understanding of the Amazon customer. This is a highly visible role within the finance team and requires strong partnership and communication.
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA | Seattle, WA, USA
Basic Qualifications
5+ years of tax, finance or a related analytical field experience
BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master’s degree and 3+ years of finance experience
Preferred Qualifications
MBA, or CPA
Knowledge of SQL/ETL
Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)
Experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits)
Experience performing ad hoc analysis using advanced Excel
Experience in creating process improvements with automation and analysis
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,100/year in our lowest geographic market up to $179,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.