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Amazon Content Operations Manager, AWS Private Pricing Program in Arlington, Virginia


Are you a strong and organized owner with a track record of operationalizing large, complex workstreams to a successful finish? Do you have excellent verbal/written communication skills that enable you to convey and influence effectively? Amazon Web Services (AWS) is seeking a Content Operations Manager to join the Private Pricing Programs and Experiences (3PX) team.

In this role, you will partner with a team of strategists, subject matter experts, and producers to lead the program management of content and training initiatives for AWS Private Pricing. Your work will span always-on initiatives (e.g., creation and launch of internal/external newsletters), program launches and process/mental model updates, and other special projects. The workstreams you lead will output work to benefit both internal audiences (e.g., AWS field) as well as those external to AWS (e.g., AWS partners and customers). Additionally, you will lead workstreams to drive inspection and reporting of the team’s work to ensure optimal impact. Through this work, you will play an instrumental role in building the Private Pricing Program brand, driving awareness and adoption, and increasing deal count and velocity.

The ideal candidate is a self-driven and exceptionally organized operator who can build robust workback plans and roadmaps, mitigate the unexpected gracefully and effectively, and lead horizontally to drive action through others. You have a track record of delivering projects that are on time and of quality. You drive a wonderfully high bar through your meticulous planning as well as through the efficient processes and mechanisms you build. You can partner effectively with a wide range of stakeholders and drive action. You are focused and can deliver on time and at a high bar in a fast-paced environment. You are an exceptional communicator who can write concisely and with polish, and lead meetings with leaders and stakeholders. You measure success by impact (vs. size of effort), and continuously inspect both approach and output to incrementally raise the bar over time.

Inclusive Culture. Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Harmony. Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

Mentorship and Career Growth. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Key job responsibilities

• Lead and operationalize cross-functional workstreams for content and training initiatives

• Build robust workback plans and roadmaps, mitigate the unexpected gracefully and effectively, and lead horizontally to drive action through others

• Build efficient processes and mechanisms to drive operational leanness and excellence

• Demonstrate strong ownership by connecting dots, inspecting continuously, and communicating proactively

• Lead workstreams to drive inspection and reporting of the team’s work to ensure optimal impact.

Work with a wide range of stakeholders to influence and drive action

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Seattle, WA, USA

Basic Qualifications

• 3+ years in operations or program management

• Bachelor’s degree

Preferred Qualifications

• Experience in content, marketing, or business operations

• Ability to drive order out of chaos and build systems and mechanisms that sustain

• Proven track record of leading the program management of complex, ambitious initiatives to a successful finish

• Ability to master complex concepts quickly and independently

• Exceptional written and verbal communication skills

• Strong business acumen and tenacity; ability to work autonomously through ambiguity and complexity in a fast-moving environment to drive results

• Ability to work effectively with a wide range of stakeholders to influence and get buy-in

• Experience working in a highly matrixed organization

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $73,900/year in our lowest geographic market up to $177,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.