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Creekstone Farms* Worker's Compensation Clerk in Arkansas City, Kansas

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12903628

The Workers Compensation Clerk will provide support with Creekstones Workers Compensation Program by partnering with the EHS Manager and the Health Services Department in supporting with all Team Member injuries and workers compensation claims. The Workers Compensation Clerk will also strive to provide all injured Team Members with the highest level of customer service and respond to their questions and/or concerns. This position will service as a liaison between Team Member and assigned adjuster throughout the claim process and maintain a strong communication channel with each. The ideal candidate must be analytical, detail-oriented and must have great communication skills.

  • Log in all Workers claims and maintains appropriate files and records.
  • Complies and upholds proper confidentiality as required by the EHS Department.
  • Complies with local, state, and federal rules and regulations.
  • Serves as liaison between Creekstone, Team Members, and Compensation Insurance Carrier, and Physicians.
  • Verifies accuracy on claims.
  • Track all approved time off due to job-related injury to verify Workers Compensation pay.
  • Follow up with assigned insurance adjuster and complete any wage statements and supplemental injury forms when needed.
  • Ensures all injuries are recorded and documented regardless of severity.
  • Partner with respective HR personnel to monitor and track all FMLA, medical leave or time off resulting from workers compensation claim.
  • Provides guidance and support to all injured Team Members on all workers compensation questions and serve as a resource person.
  • Follow up with injured Team Member within 24 hours of injury to complete a welfare check and provide any needed support regarding their injury.
  • Maintain Team Member confidence and protects operations by keeping information confidential and secure.
  • Responsible for timely and accurate claims management.
  • Updated and/or provide data and metrics for cases to EHS team.
  • Answers staff questions and supports in the understanding of the process and continuous improvement based on feedback and areas of concern/bottlenecks.
  • Monitors all open workers compensation claims and the processing of medical and indemnity benefits.
  • Attends workshops when necessary.
  • Transports Team Members to and from work-related injury appointments.
  • Communicates all updates regarding Team Members health to appropriate personnel to ensure physical restrictions are accommodated and followed.
  • Review all injury reports for validity, completeness, process forms, and submit to reporting software.
  • Clerical work for EHS department.
  • Perform other duties as assigned.
  • Schedule is 8:00 a.m. 5:30 p.m.
  • Reports to Health Services Supervisor
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