Campus Pride Jobs

Additional Location(s): N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit- High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions. About the Role: The Customer Education Specialist II will develop and implement training programs and tools to support in-house and external product and process education. Provide clear and concise information to employees/customers to give them an understanding of service activities and related content for multiple audiences. Your Responsibilities will Include: Develop core training plans and create courses and content for new product rollouts and legacy capital equipment products. Assess the approach and methodology of training materials to maximize impact and minimize training time per target audience. Assist with the planning, development and Implementation oftraining programs for the global technical service and customer care teams. Define curriculums by assessing and analyzing customer requirements and training needs. Work cross-functionally on projects and collaborate with service engineering teams to ensure requirements are properly scoped to include: knowledge transfer, content identified, delivery methods, course maintenance, and program updates. Maintain a process for change management. Interface with R&D, development engineering, manufacturing operations, and technical groups within and external to the company to ensure the content of developed material meets the training requirements and provides the instructor with accurate information. Continually test the effectiveness of created training; review, modify or update as necessary. Utilize software and technology in alignment with the best methodology to deliver the best instructor-led training presentations, virtual instructor-led training workshops, course work, eLearning, and certifications, and maintain related materials in thecorporate Learning Management System (LMS). Manage Arden Hills' onsite Training Center and coordinate schedules, rooms, supplies, equipment needs, and other class preparations with instructors. Schedule instructor-led courses to facilitate the most timely and effective class sessions. Partner with other organizations/regions to assess training programs to improve, streamline, consolidate, and reapply best practices for training programs. Own and manage digital display content in Arden Hills' Capital Equipment Technical Services (CETS) office area. Work with leadership and onsite resources to coordinate/organize/publish multimedia playlists on rotation and for visitor tours as needed. Contribute and maintain product/process info on SharePoint sites as needed. Serve as Caretaker of all CETS-related paper records stored/archived in Arden Hills Required Qualifications: Bachelor's degree with a concentration in instructional design, learning science, technical writing, or related discipline. 3+ years of experience in the design and development of technical training programs Expertise in technical writing and specialty documentation (tutorials, quick guides, technical bulletins, workbooks, instructional guides). Strong communication skills (interpersonal and digital), technical writing, and presentation skills. Creative and detail-oriented, focusing on content accuracy, flow, and effectiveness. High-level relationship-building skills in developing connections between the team and partners. Strong leadership skills with an emphasis on collaboration and personal initiative. Strong attention to detail and deadlines. Preferred Qualifications: Demonstrated ability to create clear, easy-to-navigate, informative, accurate, well-designed, and functiona websites that provide content consistent with the organization's message. Experience working with senior leadership to support communication activities as needed. Experience using MS Office Suite (Teams, PowerPoint, Word, Excel, SharePoint), Articulate software, or similar. Requisition ID:584766 Among other requirements, Boston Scientific maintains specific prohibited substancetesting requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law. As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most - united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do - as a global business and as a global corporate citizen. So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you! At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer. Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code * 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination. Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination. Boston Scientific is an Equal Opportunity Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran