Job Information
QUINLAN'S EQUIPMENT INC Heavy Equipment Service Writer/Service in ANTIGO, Wisconsin
JOB REQUIREMENTS: Calculate bills according to record of repairs made, labor time, and parts used. Examine and listen to equipment, read inspection reports, and confer with customers to locate and diagnose malfunctions. Record details of repairs made and parts used. Works with shop foreman and technicians to ensure smooth operations in the service department of our dealership. Takes and makes phone calls for the equipment service department to answer customer questions, listen to customer issues, make appointments for repairs, give updates on repairs, get authorization for additional needed repairs, etc. Opens, writes and bills repair orders. Work with shop foreman and technicians to formulate repair quotes when requested and schedule equipment repairs to keep a manageable work-flow in the shop. Manages and schedules technician training. Keeps technicians on track to become certified per manufacturer guidelines. Works with manufacturer service reps and technicians to formulate plans to achieve training goals. File warranty claims and recoup warranty dollars in a timely and efficient manner for vendors such as Bobcat, Mahindra, Cub Cadet, Hustler Turf, etc. Monitor inventory of supplies and vendor specific service tool inventories needed for equipment repairs. Assists, along with foreman and general manager with the recruitment/ hiring/ review process. ***** OTHER EXPERIENCE AND QUALIFICATIONS: - Prior experience in Equipment repair or service management. - Knowledge of equipment repair processes. - Working knowledge of Diesel engines, fuel systems, Hydraulic systems, electrical systems - Strong organizational and communication skills. - Adequate Computer Skills - Ability to work in a fast-paced environment and prioritize tasks effectively. If you an experienced technician with good interpersonal and computer skills and are looking to change from a physically taxing shop position to an office position, this may be an opportunity for you. ***** APPLICATION INSTRUCTIONS: Apply In Person: Quinlan\'s Equipment, Inc. 1030 S Superior St. Antigo, WI 54409 Mail a Rsum: Quinlan\'s Equipment, Inc. PO Box 459, Antigo, WI 54409 E-Mail a Rsum: info@quinlansequipment.com Call For Appointment: 715-627-4331 E-Mail a Work Application: info@quinlansequipment.com